SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good dress. As in the picture. More transparent upper skirts. In total, i counted 5 skirts, two of them are sewn just below. The seams are medium. On skirts are crooked. You can burn. Inside as outside-polyester. It would be better to have cotton, but it would be more expensive. In general-what is the price, such as the goods, well, a little better)) It's been a month.
I was satisfied. Quickly sent goods, from the moment of order to receipt it took 10 days to chelyabinsk region. The dress corresponds to the picture. Growth in the child 110, ordered for 120, sits well.
Beautiful arrived in 3 weeks I took 12 years the girl who is 10 years old, and 6 years old for my daughter who is 4 years old
A little poor quality sewing, especially from the wrong side. but for that the price will come down. steam and will be excellent. the child is happy
Beautiful dress size really good no smell arrive in a good package not fold the dresses are really beautiful I recommend store who is very attentive I am very happy
Delivery is fast enough. I ordered 4.04.2019 for my daughter's birthday (26.04) i was afraid not to have time. 20.04 came. Quality is chic. Well, how to say in our city such for 3000-5000 thousand sell, and i ordered for 500₽. For such money super. On the dress height 90. We are 76 cm and 10 kg. We are too big, it seems to me in size go. Took 18 m. Just in 18 months she will be...
Super love i ordered size 10 for my daughter.. Fits well.
Fast delivery (exactly month), quality is excellent. really lush (a little need to steam) photo only after unpacking. for height 107 a little loose in the shoulders, but not critical. Color-bomb! Thank you so much to store
Shipment dotarła in Week 3. Dress is cute!!!! It's already my second purchase. All is carefully made. Zamówiłam 6Tna future summer. Recommend to everyone salesman.
Super. but malomerit. guessed for 6 years growth 122 took 150. Podupnik for the volume dressed their own