SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If it served me, very happy with the result, my skin was as if I had had nothing
The order is 10, compact and good. I recommend the store
As shown very good
It works perfectly, I already tried it and it fulfills what it promises. Excellent
My order arrived super fast, I placed the order on March 30, 2023, and it arrived on April 14, 2023, the store packs the package very well so that the mini-lasers didn't break, I thought they wouldn't work, they look very fragile, but the truth is I liked them very much, It really fulfills its function, like the big ones, bring your usb cable, it is the size of my hand, it has 3 speeds, it is equal to the normal size, come your needles, and I thank the seller, because I send a gift to sleep, I will keep asking because I give courses, I hope it will serve the other people and buy in this store, they are very efficient, trust.
The product arrived very quickly! Thanks!
I'm going to check it
Very good. Only the instructions as not explaining well. But it's exactly product. Remove moles but you must put a cream to avoid pain. It hurts to occupy
I still don't know the results but the application hurts a lot at first. Good quality and easy to use.
Excellent Product very effective to remove warts with a very quick and simple process. I recommend it if it works
Funding. Náhradné ihly dokupovať Netreba, AK to budete boužívať Len Vy. Ihly SA repadujú.
socks
good product , works well .
Excellent functional product, the truth very practical and economical.
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Great thing, I advise you. There is no point in overpaying for more expensive pens.
Looks like in the photo, but I turned on three times and more and more does not work, so this is bullshit. Not to Buy.
I am very happy. Everything seems fine
work great
I arrive before the date now to try it thanks happy with my order