SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Posilka yvalo mayge 2 city. I took 3 products for $1.99. Duge class piece! Came in a box. In the complete set: instructuality, battery and double-sided glue
This one is not working, the second one is normal. Which one of them is not known. Bought for 2 $, money returned for non-working
Very good
Everything works. The battery is included. Small, there is a sticky tape, can be pasted on a vertical surface.
Beautiful and functional. The workmanship is good and just a battery LR44 simple. Put in my greenhouse plants and work perfectly.
It's all right. Ale came without a battery. It happened to kubiti ocremo. The kidnapping doesn't matter. Zamovlu Che
Great! Arrived a little more than a month. And this is despite the fact that russian troops bombard us every day with rockets, artillery and attack drones. Thanks only to the Armed Forces of Ukraine, I was able to receive this parcel. Glory to Ukraine. Thanks to the store)
Norms. It is not clear the truth shows or not, but it works
It works as described! The shipment was too fast! Recommend the store
Everything came quickly, well packed, everything is whole and everything works.
Includes stack, very compliant with purchase. Delivery in 1 month.
11. 09, at Polish to city mlawa delivered 05.10. It's time to go to City calling. I'll give it to you. Rosemir is small, the battery is at the kit.
All OK, work, included battery. One minus-included mounting tape uniemożliwi in future replacement battery without completely remove strip.
Fast shipping is a product that fits the descriptions, thanks.
A good meter, in the kit put the battery, everyone is happy, the delivery is fast.
. Smaller than thought but works very well. Comes with battery
Excellent very small but it seems that if it works just trying it out.. Thank you☺️. It didn't give me time to take a picture anymore since my granddaughter then took it..
Works perfectly, comes with a battery. Conform to the description.
Perfect. All as informed the ad.
Arrived in record time, all working properly I am very satisfied with the store