SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine - the transmitter works ( in my case ~10 yards / meters with a couple of walls in between), the receiver is not too bulky. Screws, 3M double-side scotch etc were in box. plastic seems to be strong enough, but i'd not expose it to direct sun light anyway. as a bottom line - it's worth every penny.
Everything works, thank you!
Fast delivery, packed very well, store recommend. Only a little upset that in a state of rest the speaker produces background noise (hiss).
Sent quickly, everything is OK as in the picture, works fine but 100 meters signal range is tuft, more than one concrete wall does not punch. And so a normal call. I recommend
Conform to the description, well packaged, delivery time as indicated. Small, loud, very very easy to install (stick the doorbell button - no battery - plug the receiver, choose sound by pressing button, adujst loudness with second button ... 1 min !) Very good product
Works well, the packaging is excellent.
Very good product, recommended
12 days in Italy.. it works really well.. the sound is loud… the most beautiful thing that don't need fleece... also works in long distance and if there are double walls. VE Board full voti.5 stars to store♂️♂️♂️♂️
It's cool. And even works.
very good quality and very very fast delivery, just 1 week to Thailand
I'm verry satisfied from this product. Works and sounds very nice. Shipped to Bulgaria for about 45days. I hope it will work fine in rain and snow too.
The quality of the wireless call at the height-works, as stated. The outer unit can be installed both on the self-tapping screws and on the adhesive tape (we have it pasted), the inner is inserted into the outlet. We use the call on the minimum (from 3 steps) volume: adults are audible, and the child does not wake up. Pleases the lack of batteries, i.e. Some kind of eco-friendly acquisition. From the moment of order to arrival to the post office of belarus the parcel was 18 days (quite quickly). To buy and use i recommend!
It's really good product at a great price. I highly recommend this product and store. Thanks.
perfect. fast shopping to Slovakia
Funguje super. Work very well.
Article in accordance with the description. Works perfectly and the installation is rather simple
Very good product and perfectly packed.
excellent item and serious shop keepers ;) Many thanks
Five stars. Very good. Packed powerfully. The button is small. The call itself remembers the selected melody. When disconnected, do not look again, remains the selected one. The distance between the button and the call is good. I have a three-meter iron fence, about 25 meters to the house and the walls themselves-normal. There is still a stock, behind the fence of a meter for three departed, works. The limit was not sought. On the button led pressing, blinks red. The pressing itself is quite deep. Your money is worth it. I recommend.
Corresponds to the description and photo, everything works fine.
I am very surprised about the fast Delivery and the Information.
Good. Loudness. Range OK.
Hyvä ovikello, laadukas materiaali, toimitus erittäin nopea Meni vain viikko.