SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super Good product It works very well I highly recommend it
How good it is I'm going to buy another one. Thank you
Very fast delivery recommend store. All works like please.
Product arrived in good condition…
Although is pretty loud, but seems to work, test follows later
The box came very crumpled! But the pump itself works! For me so weak! Includes 2 adapters and 1 needle for the ball!
Like're hitting right now was soon ushering
Article very exact, good furniture size even if it works well for it have not worn, but arrived very quickly, and biene your instructions.
The order arrived on time. The compressor works, but the pressure shows up.
Alittle smaller and lighter than expected but does a good job, will be great to check tyres at home instead of stopping somewhere, thanks again
It's really fast. נירא alike. No ניסינו עדייו. Thank you
Super fast shipping, looks good quality, good item and store
Don t like much material, But missing try
Product arrived fast and is the promises, calibra a car tire in 1 min If with 25 psi will 32psi
Nosos Great Shakes
Tested, work, automatically turns off after a predetermined set cisnieniu. Recommend salesman.
Very good
It came very fast, already tested and the positive is it's good for an emergency it's automatic you put the pounds you need and it goes off when it reaches level, It's very slow be patient, the full charge serves for once, I don't know how long it lasts I hope it doesn't decompose soon if so I'll make an extra comment
Everything works fine. Instant delivery.
Very good pump as well as at home you can swing balls, bicycles, etc. well, I'm happy with the purchase