SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Adjustable speed, comes with many components, I recommend the most complete version. I am very happy, I use it for miniatures, knurled and small crafts. Perfect packaging.
Took the largest set, reached for 11 days from moscow to the irk region, everything works, the engraver with the speed controller
Delivery from Russia by courier to the door. All as in the description. For small works, what you need
The set itself is very large. In the hand lies pleasantly.
If a large amount of work it is better to take 220 volts for jewelry the most
Thank you, everything is perfect, delivery is over fast, much earlier than the specified dates, thank you :)
Simple but surprisingly strong dremel. Basic set comes with few bits to use which can be easily replaced. There are no instructions but a little logic will tell you how all the items fit together. Speed control feels good but the lowest speed is still a little too fast for me - YMMV. The power adapter is multi-voltage 110-240v and outputs 18v so replacement may not be as easy compared to the more standard 12v types.
Normal boron-machine at a good price, received, tried. Easy convenient "engraver". My opinion is to buy the same or more powerful. I took a machine (set) and burs-drills-a set of grinding-grinding-polishing. Offered to him accessories should not be taken despite their small price, the junk is full, 50% drills are not suitable at all except a trash can or sharpen them yourself, bores level "plinth" :)
Everything came in accordance with the description! Thank you very much!
super
Excellent machine, chic equipment. The power is suitable for decorative work. It came in 2 weeks in Khabarovsk! I advise the store to equip everything with a common box and then it will be generally excellent.
Fast delivery, everything works fine, the package of goods agrees to the description
Super Machine! Later upload the photo, I'm happy, and the delivery is very fast!
Everything is perfect. Super fast shipping, perfectly packed, works very well. Very happy.
Peefect, recommend store
I chose a machine, I wanted to order a powerful one, then I thought why it was for me, I decided to stop my choice for such a model, neat, miniature, it's for small works, I tried it, everything works fine, I recommend the store
Everything came very quickly, delivered by courier directly to the house. Packed wonderful! I took for the car, I really like my tasks cope with Hurray.
Good quality and good price and very fast delivery store highly recommend
The order came earlier than expected. Came for a week! Thanks, really liked!!!
Thank you shipping 3 days
Well received thanks..
Thank you. Delivery within a month to Karaganda.
All as in the description
It works fine
The parcel came before the expected time. I ordered a full set, like everything in place. Too many small details, count laziness. Everything works. I recommend.
Items received in good condition, received within two weeks.
Everything is fine.
Excellent product, as description, delivery before the deadline. Recommend
Works perfect. Superveel stuff there at.
Delivery by fast courier directly to the apartment to the store thanks included in the outlet everything works