SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good charges any handset, mobile phone, smartwatch's, iPads, powerbank, now centralizes everything into one no longer need multiple sockets chargers etc. The display light turns off this is normal just to move around.
Charger is perfect! Everything works as expected. I recommend the store! Quick shipping (12 days to Slovakia).
Whoever buys, will be satisfied great product, very good even I am satisfied I am not to talk about but this I had to praise
I am very satisfied, it gives all the features it promises. The wireless charging only charges the Samsung S20 FE a bit slow.
The product is perfect. Fast charging. The construction is of great quality. I'm super satisfied. I recommend it to everyone.
Excellent! A top purchase for sure! All ports charging in 2.0 with a 2mts cable and not original! TB induction working very well! For sure recommend!
Received with good condition, Very fast delivery, Order 02/April/2023, Received 09/April/2023. Just a little tested and everything was working fine. good product.
Excellent product like mentioned, super fast delivery. I ordered 2 and opened one it works perfectly and super fast charging . packaging was very nice . thank you
Product arrived before delivery time great quality good store Super recommend the product is very top.
Everything is fine! Goods match the description. Very well packaged! The body of the device is pleasant to the touch. I am very pleased that now I do not need a lot of chargers. I recommend the store!
Super fast shipping in 8 days arrived at country destination, product same as the picture, meets everything described, excellent, recommended.
It seems to be very good I'll test after I comment
Works right in the first tests! I just didn't like the question of cable that didn't come standard I was in the description that is the standard used in Brazil.
I tested and it's great, good appeared and good finish arrived very quickly, I thought I asked for it, and it came different, but with adapter everything is resolved
Fast shipping in eight days, it works well and in principle it looks good, only I ordered plug EU and lan mandao USA I had to buy an adapter, in principle all good, we will comment later on how it behaves + 9
Perfect charging station because it loads in maximum amperage and gradually decelerates to finish the load, perfectly fulfilling the function. Perfect packaging, very sturdy had never seen one like it. Very fast shipping arriving on site long ahead of schedule. Excellent store and very attentive.
The norm works, the pan gives out 7 watts. the rest up to 2 amps and 5.2 in.
Description so agree but I received charger with flaw display.
While it works