SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came quickly, the purchase is satisfied. Works without problems
ok
It came quickly r. Tatarstan
To tula in 2 weeks. Everything works although checked only on console games.
Good product. Attentive store. Thank you seller
Tavar came quickly. Only does not react to the computer or on the body of the console, there is nothing!...
Performance at the highest level. If you play via emulator or via steam, then there is auto-tuning! Amazing simple! Thanks to the store for the goods, i advise everyone! :)
Perfect as in picture
Everything works fine! It was a little upset that a little broken, i think this is the merit of the employees of our native post of russia =), so no claims to present. Packed, by the way, was normal. Delivery month to rb
Full order!
Came for a week before the end of the order protection, works
A good joystick does not please only the smell
Goods arrived. Of the four units one was badly broken. Could not be bothered with refund system. Poor packaging.
Initially the store sent the wrong goods, without problems sent again. The goods received, everything works.
It seems turned on, in the case did not check, in a month i will say as in the case)
Very good product! Arrived in a month. Tested and work as expected. Satisfied! Seller recommended!
Very good product! Satisfied! Product and store recommended!
conform to the description
For such dengue will come down.
Works as expected on a Raspberry Pi
All OK
Works well. Of the shortcomings only-the smell of plastic
Thanks, my son is very happy, the store is honest. At first sent the wrong item, but quickly sent the correct item with no problem.
Joystick ordered july 1, july 13, he was already lying in the post office, ordered for cms. Packaging is a normal package with pouches, some unpleasant smell was not. The joystick itself is matte, light, all buttons and sticks work. To work the joystick i use the xpadder program.
In relation to price quality is unbeatable. It performs its function and looks robust. We'll see the durability, but soon very happy with the product.
Great, quality and price. I tried it on games and it goes fancy (with the xpadder program set it perfect)
The joystick is delivered in a timely manner, neatly packed in a umbilical film, exclusively working, fully corresponds to the description!
Build quality is good, the gamepad works, came quickly There are 2 analog sticks, but analog petals as on dualshock 3 are made by buttons
Everything works, i'm happy! For the second time i order such a joystick.