SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
10/4 order 10/28 arr. All port normal operation and design also look. Especially USB 3.0 normal speed as listed in satisfying.
The goods came in 20 days. Everything is super! The quality is excellent!
It came quickly, in appearance of good quality, it works.
Received in good condition
OK, works according to the description. Pleasant design of the case, material-aluminum. Attention! Only 1 Port 3.0, the rest is USB 2.0, but it is according to the description, only the color of the connectors is misleading. High speed USB flash drive speed test: Photo 1-end USB 3.0 hub connector, photo 2-side USB 2.0 connectors; photo 3-directly without Hub.
Very good thing, all the connectors work, looks stylish, I really liked it, I recommend
Delivery in 12 days, made qualitatively, no questions
The product corresponds to the description. Came to France in 10 days. Packed in pupurka. Recommend.
Thanks item received as described but yet to try it out.
Exactly as described, I have tried it and it works very well, I arrive in the time planned, we'll see if he has any inconvenience further.
The order was shipped quickly and came quickly. The size is even smaller than I thought. The body is metal (probably aluminum). Looks reliable, but simple. Its function performs (after installing the drivers, less than a minute). After use on USB 3.0 I will add a review.
Delivery is 20 dnev, all pratsiu, acuratniy. Finish compact.
Cool USB hub. Made quite qualitatively.
Very fast delivery. Great product. High quality for low price. The store and I recommend it.
Works perfectly, all USB ports work very well. I recommend
The product is very high quality and tightly included in my laptop-just Super!!!
I liked the product, the quality corresponds to the description, I recommend buying
Took with Type-C, mega useful hub, small and stylish, Benchmark did not spend, because most devices are 2.0. I can say that when downloading a flash drive, connected headphones and a mouse do not slow down. Delivered 8 days before the MSC.
доставили за 2 недели до МСК, на вид качество хорошее. работает.
Доставлен в Москву за 12 дней, честно даже не рассчитывала так быстро получить, внешне очень красивый!