SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Worth
Доставка заняла около 4 недель. Все работает. Ребёнок доволен.
I love them, thank you very much. The only thing is that the store doesn't answer the messages, but everything is safe now is the second time I order and everything comes to me.
In general, not a bad player, the power button is tight, the headphones are better to use those that are without a microphone, that is, simple, not a headset, as they the sound and in simple headphones, the sound is louder and low frequencies are listening.
Ainda vou testar , porem é bonito e compacto e foi super barato (necessita de micro sd)
Came very fast, the sound quality is not so good but serves if to run or stay good in bus and etc.
дошло все целое. все отлично работает.приятной неожиданностью является режим работы как внешняя звуковая карта. мой сын слепой. очень удобная навигация!
The sound is good. Everything is working. I'm satisfied with the mp3
I 'm reciving successul the Reproductor MP3 today september 24 2021, thanks 100% complete. GUATEMALA CENTRAL AMÉRICA.
No problem with shipping, like the picture, works perfectly, recommend!
Hi guys and great MP3 worth it only carries in USB input or only in mobile or computer, found great sound quality, Memory card not know which and the limit because am using a card 16 gigs and took very very good guys a great buy and is with God. And but one thing came with a normal without MTA protection and the store does not respond. And take the fact of office and the xbanx is not notifying so stay tuned.
Arrived in 6 days in Brasil, and more 24 days to post deliver at village pit, and I had to get because the office did not deliver at home. Mp3 very loud and sturdy. Not comes with memory, need for a memory card. Can Buy Quiet
Gostei muito do produto, funcionou perfeitamente... não achei tão frágil quanto pensei.
Like, is beautiful, comes with a strap for put on neck. Already added a memory card and a headset and tested and really works very well. Come with about 2 weeks. Recommend!
We highly recommend to you. It is great, super high, easy to handle and it is so cute, the photo does not show but to charge it equals USB input only put in box charger and put in, comes with a string to u put it and charge it at neck or attach anywhere. I caught in pinkish and is cute: 3
até então veio em perfeito estado e muito bonito
Top quality for the price, this is a somewhat different, the bass are not so high, the average estremecem a little, there is a loss of quality, but nothing is bearable, stay tuned because need memory card to work, and not come earphone! Recommend. Is not something better price.
The package comes padded with globitos for the protection of the cute mp3 color I arrive fast to Chile. I just need to try it on my computer. We strongly recommend buying from this store!
Great article! Good color! Work great! Her perfect! Super well packaged! I am satisfied with the order! I recommend the store! Fast shipping!
I got it, I write it right away. Ordered 15.06, received 15.07, in Suma. Tracked. Surprisingly, it works, it sounds loud! Very cute, there is a lace for hanging, which is convenient in case of training or walking, do not need to look for pockets, although it is small, you can hold it in your. No radio, we need to download songs. One but: does not hold the memory card, I understand, it should until the stop to enter and snap, my No, can fall out and you need to press a finger. I found a way out, a thin pile of tight winding, everything works. There is no charging cord, you need to charge from powerbank or from a laptop. On the time of operation of the player charge I will not say, I will check. Need a memory card!!! And what you wanted for such a price!!