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Product Details

What you need know to order

1. Please be informed that this is a used mobile phone, not a brand-new product.

2. All products are subject to rigorous and comprehensive testing before they are shipped out. We guarantee all functions and have a battery capacity of more than 80%.

3. Used mobile phones will have traces of use and possible defects, we do not accept disputes caused by such reasons.

4. To protect your interests, be sure to read all the contents of this page in detail-especially the “Important Notices” at the bottom of this page. If you do not understand, please consult our customer service. By purchasing this product, you agree to all the terms of this store and this page, and you agree that we have the final interpretation of all content on this page. If you do not agree to the terms of this page, please do not purchase this product.

5.The price is not include tax and VAT, if the custom house charges the tax and VAT, you need to pay them. But if you request, we will declare it low value.

Important Notices

1. Definition: The term “used mobile phone” on this page refers to a mobile phone that:
i)is not brand new;
ii) may have been used by someone;
iii) may have been repaired;
iv) has not original boxes and accessories.

2.Quality: All products sold on this page function normally, but there maybe traces of use, including but not limited to:
i) appearance scratches;
ii) screen scratches;
iii) the battery is aging;
iv) internal components are aging;
v) may have been repaired or replaced with non-original parts.

3.Warranty: all products are subject to rigorous and comprehensive testing before they are shipped out. We guarantee all functions and have a battery capacity of more than 80%. The store offers a 2-year warranty. In the following countries, we have a local repair network, customers can directly get repair service locally or mail devices to the local repair point to enjoy warranty or repair.
Countries with local repair network: USA

4.Packing:Our products are simply packaged, but do not provide the original official packaging.

5.Accessories: We offer the following accessories, but not the original parts:
i)Power adaptor; ii)data cable; iii)protective case; iv)screen film; v) earphone; vi) ejection pin

6.About the picture: The pictures provided on this page are for informational purposes only. The goods actually received shall prevail. We do not accept disputes that complaints the difference between the actual products and the pictures.

7.Tax:our store price does not include any custom duty or VAT in your country. You may be charged custom duty for the goods purchased online, In that scenario, please declare the goods you purchased to your country’s custom and pay the duty if necessary. We normally declare the value of the goods according to the request by our logistic supplier so that the package can go easily through the boarder and custom. And we have the right to add some coverage or special packing which we believe is necessary.

8.Return: We do not have return policy, which means if we shipped your order, the order is not allowed to be returned to us.

9.About the specification: This page may contain a series of products. These products belong to a family, but the specifications vary slightly, including but not limited to different models, different storage capacities, different displays, different battery capacities, etc. However, due to technical limitations, this page can only display the specific parameters of one of the products, including model number, storage capacity, display, battery capacity, etc. The model of the product you actually purchased and the model shown on this page are a series, but the specific model may vary; by purchasing, you acknowledge this. Our shop does not accept disputes brought for this reason.

10.The data described on this page comes from the brand’s official website, and if the data on this page is different from the official website or the actual product, the official website data or the actual product will prevail. We do not accept disputes brought for this reason.

11. By purchasing the products on this page, you agree to all the instructions and terms on this page. If you do not agree, please do not purchase the products on this page.

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://megaboxy.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Super hot! Several others have checked this out in the last few hours

Unlocked Used Apple iPhone 11 Pro / iPhone 11Pro Max 4G LTE Triple-camera Smartphone 5.8/6.5" Super AMOLED Display A13 Chipset

10-28 days
Selling fast: get yours before it’s gone!
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