SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Grote hoofdtelefoon. Uitstekende bas
Voor deze prijs geluidskwaliteit is genoeg
Besteld April 18 hoofdtelefoon kwam naar de Krasnodar Grondgebied op Kan 13 voor 25-27 dagen .. IK om niet de eerste tijd) al ergens 3 keer .. Het belangrijkste probleem is een dunne draad waar aux. Krachtig geluid, bassist zeer
Geluid, задовільний
Bom hoofdtelefoon, IK raden!
Luid, het geluid is uitstekend en bas, voor dit geld is een goed product, IK niet spijt te kopen.
Normale hoofdtelefoon. Om de tekortkomingen, IK zou een zeer zwak en onbetrouwbaar draad, die hoort te komen zeer snel in verval.
Kreeg, werk, maar in een vreselijk verfrommeld box kwam
Я получил наушники с задержкой. Но получил. Звук на 9 из 10. Я доволен.
Отличное качество звука по этой минимальной цене, супер рад
Я не получил этот товар, может быть потерян во время транспортировки, но продавец очень хороший, он полностью вернул мои деньги.
Товар пришел, еще не проверял, но по отзывам хорошие наушники, немного помята упаковка
Товар не получил. Деньги вернули.
Приличные наушники, выглядят красиво и хорошо сидят. Рекомендовано.
Хорошие наушники, я повторю.
Супер
Очень хорошее качество по этой цене
It came to Turkey in 19 days.
It went very long, it hung that the order was made and the mail was not
good
It sounds great
Headphones are excellent, for me the main thing is bass)) loud. Packed well all, from the ears do not fall out))) wire thin)) came quickly, i recommend headphones and the store))
good earphones! love them
ENG Good PRODUCT PRODUCT Trustful store TR Good product not bad. arrived in 20 days
Sound above average. For such a price super. The wires are flimsy, but i can be mistaken to check with time.
All OK. Play surprisingly well.
Took for iphone, but together they do not work. I will give. :)
Beautiful headphones, we order not for the first time, and when lost we will still take! Basses rejoice! Delivery month to minsk.
Good.
Recommend! Mega sound, not spodziewałam up
They also work!)))
The bass and sound adjustment can not be balanced, but the price is a good headphone in terms of quality.