SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Covers are excellent. They sat perfectly. And very fast shipping. I advise
The quality is excellent, there are no extraneous odors. I advise
Covers received, look good. The parcel was a month.
Covers brilliant, great material, color as the picture recommend
All good
Very quickly sent covers and delivered. The material stretches like stretch, well seated on chairs. For demanding will not work. In general, not bad.
Super. Fast shipping. I recommend the store.
The cover is well sewn, there is almost no smell. You can order.
Covers super! Thank you store!
Good, i recommend
Very cool covers, troszkę thinner than the pictures, nice look, doszły in 3 weeks
The covers perfectly sat down, the material is elastic and pleasant to the touch
Ordered 2.08.2019, provided 26.08.2019. All OK. Every second order has a different shade of gray. This my quarter order color dark gray. Besides prezentują very nicely.
Covers are excellent! The material is not thin, does not shine through, very nice, plush. The chair transforms in seconds. I recommend
Hi friend thank you just recieved my order ⭐⭐⭐⭐⭐
Everything is fine! Thank you!
Everything is super! Shop⭐⭐⭐⭐⭐
The back is large (
Ordered 1.08.2019, provided 19.08.2019. This is my third order the same color. The color is the same as with first order. I don't know of which is due to color difference from the other order. Quality OK.
Ordered 31.07.2019, provided 14.08.2019. The first case zamówiłam for a trial and proved to be very cool. This order qualitatively also is OK, while the color is different though, that both ordered as dark gray.
Good
They are absolutely beautiful very nicely sewn thank you store!!! Will definitely be ordering more!!! Will add pics when I put them on the chairs
For the rounded edge of the chair is not suitable, and so in principle, not bad
Vsio v otlicnom kacestve, Tolko Dolgo zhdala
Ordered 27.06.2019, provided 15.07.2019. All according to the description, material comfortable feel. Because of the invoice material look sensationally. Fit for high chair. For such effect liczyłam :)
No words just super. The quality is excellent and not thin case. The color is beautiful and sewn well. I'm happy. I recommend. I did not communicate with the store. First i ordered 1 and top 3 more pcs.
Fabric is very soft and they fit perfectly ! Came within 3 weeks to Ireland
Covers are excellent, good quality, came up perfectly, delivery to Israel 2 weeks
Very good cover, beautiful color
Good covers. The price was 430 rubles. For a thing. The parcel reached msk in 28 days. Track served. Quality is good, there are no smells. Good product, recommend to buy
The order was made on august 30, september 10 has already received the parcel, which was less than 2 weeks. The quality is excellent, i recommend the store.
Good covers, the fabric is pleasant, stretches well. Stitched qualitatively, on an elastic band. Form on high straight chairs with a narrow back, but on a wide dress well. I recommend.
Good quality, fast delivery
Excellent product, good quality, recommend!
My mother ordered the second time. Excellent quality
Took, but arrived. Material very good! Already want another red Christmas KKK just not know if come time.
Dear friend thank you I have received my order and I ordered 5 more because I like them thank you
Very nice, fast delivery.
Just super. No words. The quality is excellent. I first ordered 1 pc. When the cover came then i was convinced of the quality and color. The color is bright and the seams are even. The fabric is not thin, but thick. Ordered 3 more pcs. Wait. Thank you for the good quality. I did not communicate with the store. I recommend.
Excellent product, better than expected.
Good quality, thanks