SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly, the package is intact. The external condition is excellent. When checking the broken sectors did not find.
Everything works, delivery two weeks to the MOS. Oblast.
та вроде пашит , заказываю уже второй , пока проблем небыло , буду еще заказывать , у меня мастерская . с этим продавцом будем работать .
All the Hood came quickly
Everything perfect
RAS
14 days to Ivanovo. Super fast delivery. the store is sociable. that casaetya Harda, used, but health 100%. We'll watch.
Quality goods and delivered very quickly, despite the coronavirus.
Got, like, without scratches, how it does not work yet, but I think everything will be fine
In Ulyanovsk since the order for 15 days. Track tracked. Ordered for 120, came for 160. Mounted immediately. I have not checked the work yet.
It came quite quickly, while everything works. The hot of course is not new, but for this money it's better than to look for shit with Avito.
Hard Drive, norms works for all garbage
To the Vladimir region a month. A package of many layers of navel. Externally there are no defects. The drive checked everything. Took for data archiving. Seller respect! Recommend!
Brand new HDD. 0 hours of work, number of inclusions two, my second when checking. Fast shipment and delivery. From the moment of order a week and a half to the Rostov region. Seller recommend.
nothing any problem
It works without problems immediately after connecting. Fast shipping. I'm pleased.
Received, not yet checked, the goods arrived very quickly, the store is super.
The Winchester marker three is written for something. The inscription is lubricated. Smart showed almost all parameters almost zero, even the number of start-stops = 2. Whether smart Sturt and Winchester used or whether it is real new.
The product received, the hard drive is good, although there is a scratch on the board, but the hard work it does not affect (the photo can be seen), the hard drive tested the real volume of 320 GB., the product is very happy, although used but works perfectly.
Great hard drive. It works.