A: 128GB standard: 12GB RAM & 128GB ROM mobile phone with full accessories
B: 128GB Add Charger: 128GB standard + wireless charger
C: 256GB standard: 12GB RAM & 256GB ROM mobile phone with full accessories
D: 256GB Add Charger: 256GB standard + wireless charger
E: 512GB standard: 12GB RAM & 512GB ROM mobile phone with full accessories
F: 512GB Add Charger: 512GB standard + wireless charger
1* original Samsung galaxy S21 Ultra 5G mobile phone
1* manual book
1* data cable
1* Ejection Pin
1 x Protect Cover Case
1 x Protect Scrren film
1 x UK/AU/EU Adaptor
pls read it carefully before order, dear all, thanks!
1) Languages: In the phone language settings, maybe there only shows English and Chinese languages and some other languages, but you can add other languages by yourself. If you don’t know how to add your language, pls contact us to get guide; about mobile phone US and Korea version, U/U1/N version (for example: Samsung Galaxy S10 5G,G977U,G977U1, G977N). it just only support these languages completely: Deutsch, English, Spanish, French, Italian, Portuguese, Chinese, Korean, Vietnamese. some other languages such as Russian, Polish, Hebrew, Arabic, etc,. just support partial in this phone, even you set your languages correctly. it will show you about 50-60% English Menus (maybe more than 60%, it is depend on different languages). but you can install your language like this, i show you method as follow: download an application called “MoreLocale2” from Google Play Store. the link is :
2) Test: about phone function, we do not accept any dispute for test result from third partly Application, for example: phone info, IMEI info, Hardware test, and so on. these applications are not Samsung official app, so some results like “battery charged cycles”, “Color” etc., are not correct;
3) Waterproof: The phone supports IP68, but sorry, Samsung official said the waterproof is very limited, there have many strict conditions when you using, and i suggest you not put the phone in water, because if the phone get water inside, there is no warranty anymore, and we don’t accept dispute because of IP68 or waterproof;
4) Internal Storage: the internal storage maybe less than specification, for example, if your phone support 64GB ROM, but only 56GB-58GB can be used, it is normal because this phone installed many APPs and built-in systems;
5) Battery: Battery capacity of the phone maybe less than standard, normally it would be around 95% more or less. we DO NOT accept any test result from third party application;
6) Repair: During you use this phone, pls contact us in time if you met any problem, show us phone problem via video and photo, we promise that we will try our best to help you. pls DO NOT open this phone by yourself or any repair store. any unauthorized disassembly or repair without our permission will be considered as man-made problem. we will not afford any cost;
Q: who pay for the custom tax? — important
A: If the parcel is strict inspected by custom, you need to pay tax to clear custom, We won`t bear any customs tax. If you need any help during clearance, please contact us for free, we will provide all necessary documents to help you clear customs. and you have special requests after place order, pls leave message to me , we will try our best to help you;
A: After buyer choose Megaboxy Classic ie DHL/UPS/Aramex/TNT shipping way, we will check your address belongs to remote area or not from DHL website, maybe buyer is requested to pay extra cost about 45-50USD for your remote address. Pls understand and know that this remote cost is charged by DHL, not our sellers, if you do not agree to pay for the remote fee, pls give me another address which is not belonging to remote areas. or we’ll change the shipping way to Megaboxy Super Saving shipping.
A: in our specification, you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator;
Q: what kind charger inside the parcel?
A: Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge;
A: we offer 1 year warranty, we can replace phone or return & refund for you within 7 days after delivery if phone has function problem; pls keep all labels (IMEI label, warranty label) outside the phone completely without any broken. and we can offer warranty. we can not offer warrant for any by man-made breakage.
Q: How to sign the parcel?
A: pls check the parcel face to face inspection, and make a video when you open the parcel. check all is fine, then sign the parcel. if you met any trouble, pls contact me in time before open dispute, we will respond within 24 hours and try our best to help you to solve it better.
Q: How to leave feedback?
A: please give 5 stars and leave good review If you are satisfy with us and our product, we will offer some discount or gifts for your new order in future. or promise extra warranty. If you have any problem with product, delivery, service, etc., please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
if you leave us 5 stars and positive feedback within 3 days after you got parcel, we promise extra more 3 months warranty;
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!