A: standard: phone with full accessories
B: add wireless charger: standard + wireless charger
C: add charger and 128GB: standard + wireless charger+128GB SD card
D: add charger and 256GB: standard + wireless charger+256GB SD card
1* original Samsung galaxy S20 5G mobile phone
1* manual book
1* AKG earphone
1* data cable
1* OTG adaptor
1* Ejection Pin
1 x Protect Cover Case
1 x Screen Protect film
1 x UK/AU/EU Adaptor
pls read it carefully before order, dear all, thanks!
Q: who pay for the custom tax? — important
A: If the parcel is strict inspected by custom, you need to pay tax to clear custom, We won`t bear any customs tax. If you need any help during clearance, please contact us for free, we will provide all necessary documents to help you clear customs. and you have special requests after place order, pls leave message to me , we will try our best to help you;
A: After buyer choose Megaboxy Classic ie DHL/UPS/Aramex/TNT shipping way, we will check your address belongs to remote area or not from DHL website, maybe buyer is requested to pay extra cost about 45-50USD for your remote address. Pls understand and know that this remote cost is charged by DHL, not our sellers, if you do not agree to pay for the remote fee, pls give me another address which is not belonging to remote areas. or we’ll change the shipping way to Megaboxy Super Saving shipping.
A: in our specification, you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator;
Q: what kind charger inside the parcel?
A: Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge;
A: we offer 1 year warranty, we can replace phone or return & refund for you within 7 days after delivery if phone has function problem; pls keep all labels (IMEI label, warranty label) outside the phone completely without any broken. and we can offer warranty. we can not offer warrant for any by man-made breakage.
Q: How to sign the parcel?
A: pls check the parcel face to face inspection, and make a video when you open the parcel. check all is fine, then sign the parcel. if you met any trouble, pls contact me in time before open dispute, we will respond within 24 hours and try our best to help you to solve it better.
Q: How to leave feedback?
A: please give 5 stars and leave good review If you are satisfy with us and our product, we will offer some discount or gifts for your new order in future. or promise extra warranty. If you have any problem with product, delivery, service, etc., please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!