SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered by mistake the screen for 6 +, but it was necessary for 6. but the screen itself is visually good. No complaints.
Quality good screen. You can't see the lights. I sat down as it should.
Rather satisfied .. But like several buyers, I received the gift (tempered glass) broken. I doubt he broke in a polystyrene box.
That was good. There is no gap, there is no darkening, there are no abs. I'm filled with puddle!
Works fine, complete cover glass. Excellent + 5
Packed well, complete screen, glass and screwdrivers with suction cup
Everything came with a little delay. Includes tools for replacement, protective glass and the screen itself. The replacement took 30-40 minutes. Everything works, there are no complaints!
Screen came well packed and toast keys and film, not broken, like the quality and speed, all OK with the purchase QOOK
The display came, everything is fine, the protective glass and the screwdrivers were also included, the display replaced, everything is fine, even more contrast than the previous one. thanks
I will order more quickly
I order not the first time, always well packed, quality goods! Included is a replacement tool and protective glass. Everything works.
The screen is not working, I request the return
Everything corresponds to the description to check until I managed to if I complement the review
Cool! All works. Recommend. Randomly ordered the wrong color. But it's my fault.
Box came flattened! Deluxe glass burst, but display saved. What I am happy. All works of personally. I am satisfied. Display slightly more contrast than original. Color more vivid. But for me it is better. Come quickly, for 2 weeks.
very good quality and excellent store I am very grateful, sent tools and gifts I recommend it 100% thank you very much!
The screen is great, it arrived in less than 10 days. I have been using it for a few weeks and it hasn’t had any problems. Recommend
Great store, the parcel arrived in advance, package is very good, the effect is very good, the brightness is the same as the original.
The product arrived in excellent condition, recommend to the store, well packed and requests q he did the seller were fulfilled