SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seller was very helpfull with answering my questions about the product before buying it and afterwards. It comes pre installed with games and emulators, most of them in Chinese. But you can replace them. I installed 30gb of games today and there was not a single issue. Console looks brand new and comes with original box and lots of free goodies. Comes with 2 cases some stickers and other accessories. Comes with a charging and usb in 1 cable so you can charge the psp while transferring files in 1 usb port. I am so happy with my purchase and I am glad I bought this one. Item arrived 3 days before the tracking date!
Very good condition, everything works perfectly
great quality console, packaging is nice, too!
Se ve como nuevo, me llegó a mi dirección después de una retención en la aduana la cual tuve que declarar por 20 dólares para solucionar el problema. El vendedor muy atento y con muy buena disposición para responder a mis dudas y preocupaciones.
I am very happy, its like i bought a new PSP :)
La caja llegó algo golpeada. Pero la. Consola llegó como nueva. Espere 2 meses hasta que llegó. Gracias
product as described. store put some goodies. It works and plays good. I'm happy , thank you.
Cumple con las expectativas. De tamaño es más pequeña que la normal. Pero para jugar a juegos de psp, totalmente recomendable. El paquete ha llegado en el tiempo estimado y en perfecto estado.
O Aparelho parece novo, muito bom o vendedor, o único porém foi a bateria não querer carregar, mas no solavanco funcionou. veio como brinde uma capa de silicone, um estojo de tecido, um fone, cabos para carregamento, cartão SD com adaptador e um adesivo do god of war para envelopar o console. Só faltou um carregador, mas o USB funciona bem para isso.
Product came very well packed and in perfect condition, the store said 17 $ so not taxed, and the product stopped at customs. PSP came running smoothly, loved the product, perfect for collectors!!
This came perfect. Works very well looks left the store Sony hahaha. Buttons work normally, the store sent film, protective cover, silicone Case to wrap the console. Really cool. Not taxed and arrived on time
I remembered the time when I had the original. I will not say that it is especially different from him, except that my diving idea of the quality of the picture. In general, I was completely satisfied with the needle and pumped Chinese truth here, but I laughed) Except for that stupid bevel on a film that's got my eye on it.
Box came slightly crushed. But was very satisfied and happy with the product. Shell and buttons looks original, no dead pixel or burn in. Basically it looks brand new to me. screen protector was also applied for me. there is also a few free gifts. fantastic. worth every penny. Comes loaded with games as well.
Very well reconditioned seems new, I found you only two minor details, the button l is a little weird to the touch and the button + is a little hard to touch but for the rest, everything is fine.
Good Seller :)
100% recommended, all according to the description, I am very happy with my purchase, works beautifully, plastics all new, even bring your screen protector all ok.
Excellent quality. Comes preloaded with emulators. Unfortunately emulators are in Chinese. Iso for games can be easily downloaded online
Excellent goods I thank the store was a very beautiful experience I loaded other games not found after I did the work of the memory the score was beautiful.
Great product, well equipped as on the order with sticker for the psp, good packaging, a little time for arrival but normal given the current situation. Three pro. I recommend it
Product will be well. Cover pumps completed status and in light colored open data just China national language so FYI. Back colored May.