SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's good, lime very good, can be cleaned and re-used and not spent.
The polisher came quickly. Perfectly seals the free edge of the nail, and perfectly polishes, but often you can not do it, and thin nails are contraindicated
It works and it’s gentler on the nail than a regular nail file. I recommend it.
Perfect I’m satisfied
The file came. Fast shipping. Thank you. Pilite good. The nails shine. I advise everyone.
Great! As described. Effective first shot. Super fast delivery: 13 days between the date of order and receipt in hand. I recommend!
A good file, but it is often impossible to use it, the top layer is pasted... the gloss is super, like a stitch. I think it's good to use that would seal the end of a natural nail so that it would not be relaxed!)
Very good nail file, come quickly to the point of delivery.
Perfect item exactly as shown in the photos. Good quality of materials and is well finished in detail; It works very well. Fast shipping on schedule and excellent and safe packaging, everything arrives intact. Serious and reliable store. I am very satisfied. Recommended purchase. Thank you very much
File matches the description. The file is only one side, the rest is smooth glass. A little disappointed because I was expecting something both sides. Nonetheless a great file, good quality and durable. The file surface feels unique like grippy, it’s very fine and quickly makes a very shiny buffed surface.
Delivery to Moscow is almost a month. Each shelf in an individual case. Compact, notches on one side. Nails polish to mirror shine. Compare nothing, I take such files for the first time, but I liked the effect
A wonderful nail file. Thanks to the store for the quality product and fast shipping. I recommend the product and the seller.
very good! doesn't feel annoying on the nails and the protective case isn't flimsy and stays closed
Treated store جداً gorgeous and respected وصلني like Elly vividly ANL assorted وادائه lovely مرهه firming flashing possible ٥ days possible most only flaw-by-wire delayed two weeks
Cool set, more convenient than crystal, but this is my opinion
The file leaves the nails very polished. Leaves nails shiny like a porcelain. Although the effect is not permanent. Lasts 3-5 days
Wonderfully, the compact file performs its functions. I ordered for my beloved, she is happy, she says she likes it. Sending and delivery to Samara region on time, with the store did not communicate. I can recommend to buy. All good and good luck!
Great quality
Lime is a little thick so it's not Yam Good to get into tight spaces
It's small, ideal to take her, with you, doesn't take much room