SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nuuu, in general, for this price there are no shortcomings. The brightness is weak, only suitable for curtain rooms or at night. It's not visible during the day, and so everything is OK.
I recommend the product and the store. For such a price an excellent product
Excellent beam video. It's smaller than peraba is. Good for home use where you find low artificial lighting. The hanging hole is smaller than normal (4mm). If I recommend buying it. All info: WAP: 3046092060
16 numbers ordered, 19 brought For 4 rubles very satisfied, it would be better to write a review at night that he would show himself in all its glory) small, beautiful, slightly noisy, but this is my first and I'm delighted with: Projection on gray wall
Acquired with android!) delighted! We go to the internet through the browser installed in the android projector. For more convenient use, i'm going to order a wireless keyboard and mouse. We use the remote control only to amplify the sound. About the picture. Very quickly customized image quality. The screen size we have turned out to be 2x1.5 m approximately, the distance to the screen is 3 m. Brightness is good. Pixels are of course large, but the faces are clear, there is no lubrication. In general, for such money emotions over the edge. Take-you will be delighted! You can also put such a child in the room to watch cartoons so that vision does not spoil. do not forget to purchase a speaker/speaker. the sound of course the projector conveys, but not as good as through a good speaker. He has noise, but he usually does not soar-does not distract. Arrived days for 7 probably)) store respect! Packaging is excellent. In the store it is possible to take a curon before buying at 100r. Nice bonus!
Quickly delivered and did not damage the packaging even! The projector itself is made of cheap plastic with an unpleasant smell, the buttons also look. Pleasantly surprised by the presence of hdmi and remote control. supports full resolution but most likely you will not understand anything there. Checked on the street at night, the brightness is more than satisfied. Otherwise, i'm happy, for this money in russia you will not buy anything like that.
store shipped quickly, great product, packaged well, works well and smart, I recommend.
in love with the item already. I recommend the product and the store.
It's a daughter's gift. She's happy! Everything works fine. Figured out without instructions. Russian language is, everything is clear. Picture quality is good. Shipping from china two weeks. Seller thanks for the excellent work and quality goods!
The price quality ratio is amazing! The product is more than i expected. Medium or total darkness is needed for better image quality, it's quiet and the playback sound is good. He arrived in colombia in 20 days. I recommend 100%