SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They arrived very fast, the colors are beautiful and work perfectly
Fast delivery, ahead of schedule, worked well.
Awesome, arrived in France in 7 days with all the adapters .. And for the price it's top... Thanks to the store ..
Well packed, in the original packaging, .The speeds correspond, the order is satisfied
Exactly as described in both look and capacity and works great, even with a bit of concern getting an item like this here it seems to work fine without any issues
GOOD!!! same as in the image, love its read and write speed! worth buying!
Thank the store for the quick delivery, and immediately install and test after receiving, everything is in good condition.
It has been installed and is in use. Obviously, everything is normal and it is delivered quickly.
Does not work properly. It's not ssd. The debits are bad and the data disappear
I really liked the product, it comes with Type C adapter and mini USB to use on mobile. Very compact HD. The only negative point so far is that I cannot do a full formatting, only quick formatting.
Looks good. Now it will be necessary to see its operation. Sticks to what is described.
so good that I ordered 2 very quickly delivered by a five star store with a great quality product small with a very large memory
Super fast delivery. I'm still testing, but at first I found a lot of lens. I am making 8GB copy and it is taking more than 11 hours. I passed the crystal disk that confirmed.
No problem, cable and adapters inside the 100% box
SSD arrived in advance with all the accessories included, the size matches and no problems. For a price like this, I highly recommend!
The goods arrived 3 weeks earlier than promised. Disk volume as described. The speed characteristics were not particularly impressive. Report see the picture. There are two adapters in the kit, but I haven't checked them yet. As expected as the volume of recorded data grows, the recording speed drops markedly. For this price is quite a good purchase. I recommend the store!
Order from 17.01, 30.01 arrived at the point of issue in five Everything works, but speed is certainly far from ideal
Everything is cool, one terabyte is. works. I advise you.
Everything came, thank you.
Has combined to computer ekspresowo. Mega!!! Express shipping to Poland.