SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved this custom cover very beautiful
This is one of the best shopping on the Alika, just wowSo HighAnd the touch is very nice, and the appearance is all 100!!! I recommend it definitely!
Fast delivery. The store took into account my wishes. Very satisfied with the new case) thank you)
Shvidka delivery, I will write, garnies for my own penny.
The texture is very beautiful. They have no writings, they wrote in a good way.
One of the best phone case that i ever had..! So beautiful and good quality also fast shipping..! Recommend to everyone..! Thank you..!
The case is beautiful and the quality is excellent. It’s a strong case that doesn’t seem to get dirty quickly and it fits perfectly on my phone. I am very satisfied!
nice
Delighted!!!)))) high-quality and pleasant to the touch
It is beautiful and quality, if it comes customized.
Very nice shell. Beautiful quality, I recommend. Arrival in a very short time
Very good product I recommend it.
Very fast and also the case sat down perfectly. Beautiful. The buttons work well. the quality is super. For this money super super super.
Excellent product! I already received it 10 days after ordering. I bought three of these cases as a birthday present for my wife. Excellent fit accuracy. all buttons are very good to use. A "U" was used instead of a "ü" s, but the label is still outstanding for all covers! The material also does not slip out of hand. My wife really liked the covers. I thank you very much and wish you all the best!
Thank you its amazing
Beautiful and quality beast!
I ordered 2 cases and both of them arrived in perfect condition. The product is of good quality. I highly recommend this store and I will be happy to order again.
I’m from United States and I got my case super early and I absolutely love my iPhone 13 Pro Max case with my name
The case looks great! The quality is good with corner support. I recommend it.
I love it really. arrived 2 weeks here in Doha. design is lovely and not sliding. thank you:)