We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery. The size is minine, very practical for travel. Highly recommended product, especially for the price.
Cool portable scales. You can take with you.) Need 2 small batteries. Measurements accurate. It is necessary to stand on the scales with both legs, then they turn on, after weighing-turn off, the numbers disappear, and the scales turn into a large mirror)). Behind there is a removable leg-stand. You can put on the bedside table)). The weight is somewhere half a kilo. In the receipt was indicated in 700. Delivery is fast. Packed in "puffy" and cardboard box. No injuries were suffered during transportation.
Very nice, but very small for the location of the foot
Weight sensational, well weighs looks great and takes up little space in the bathroom.
Compact scale and corresponding to what I expected. the mirror effect is perfect!
Very well made. The materials are robust and works well. I love the fact that it is so small! Takes up very little space in the bathroom and it is very beautiful to see
Just as described. Weight is fairly accurate. Only issue is it's a bit narrow to stand on comfortably. Otherwise great.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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