SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
works great on small scratches,, fast delivery,, thank you
I have not tried it yet and when I try it I will write my comment
It’s take 21 days abit long and haven’t try yet. Maybe add more comments.
It really works
Perfect store and very good product! 5 stars for everything!
I did not receive the product.. but dealing with store was very good..we see many orders either stuck in customs or logistics issues but whatever it is.. it is peace of mind to shop on AliExpress & sellers like this.. because refund process is very quick
Sends fast, effective product on light scratches and finish with polish ok. Deep stripes see bodybuilder.
OK reçu
The product corresponds to the description! Thank you store and AliExpress! I'll try how it works and add feedback
Almost two months to arrive, it's taken a hell of a lot longer than expected, when I use it I will value again, it seems good
Item received but not yet used
Good store
The whale had a thing cox gec came but it came especially that yoxlamamamamam
arrived within 2 weeks, like in description, I'll try it
Came very quickly I haven't used yet
The goods came to Tomsk almost a month in fact has not yet tried a bottle very small
I came in two weeks. Not тестил. Cream filling. I did not communicate with the store.
Received OK. Have not used yet. I will post additional information and pictures after I use it.
Delivery is fast, there is no instruction on the Russian and how to use it?
As described is the same. I arrive Fast and the store is recommended. After testing it we'll let you know the results
The broth came in time, did not try in the case yet, I will try it in the spring, when it will be warm. The store is well done!
Very fast delivery. Not tested yet.
got it but not yet tested.
Good product
The goods arrived quickly, good quality. A reliable and recommended store
thank you
50 ml enough to do small scratches. Reasonable cover after use. Good packing! Thank you!
Thank you very much dear store I received my package in good condition
Delivery more than a month... Not tracked, well, this is understandable)) I will check now only in the spring))
In is probado moment
came quick can't wait to try ..
I received the goods, but it did not help me
Amazing really
Looks legit , I have not try yet , but I will update when use
Recieved it, will add an additional review after using it
Not sure how it will work. Will try it next weekend.
Fast shipping thanks to store!
Tavar received, until tested, weather conditions do not call, i recommend the producer, delivery to belarus 3 weeks,
Does not remove only the very surface scratches .. And gives a light shine .. The product is normal and not as claimed by the announcement ..
It looks good product you have to try it
Not yet tested, fast shipment all matching description.
Very long arrived (2 months) Impossible to put 5 stars
Came on time packed well, everything is super, thanks to the store!
Shipment dotarła whole without damage. Not yet tested
item received. But I had to pay the delivery charges of $3.5 for this item. Product not yet tested.
To moscow delivered in three weeks packed not very but got all the whole track tracked to the store thanks
Sizeable isporuka, probao for jednu ogrebotinu ne Vidim razliku
Seems to be working well particularly for light scratches..
The order arrived, until in the case i tried, i'll try to relate. Thank you very much, i recommend the store.
Product worked really well on scratches. However it does nothing to major scratches as described on the product description. Overall really happy with the product.