Shipment and payment:
1. We will ship the package within 1-3 days after payment.
And the following forms of payment are accepted by Megaboxy: credit card, TT, Western Union and Qiwi wallet.
2. Shipping Free shipping via China Post Air Mail, if the package is more than 2 kg, the package is more than 90 cm, we will use EMS, etc., or send with two packages or more packages by air mail.
3. instruction: the weight and size we marked the parcel are not the actual weight and size of the goods, if you need to know the actual weight and size, you just need to contact us.
4. Delivery time:
1) Transportation in developed countries is about 7-45 days.
2) remote countries, about 2-8 weeks.
5. If the buyer wants to use a faster shipping method, like EMS, DHL, etc., please contact us about improving delivery.
6. Instruction: Delivery time depends on the time of customs clearance of the buyer or force majeure. If the buyer does not receive the goods for a long time, we hope that the buyer can contact the customs or the post office to receive the goods in the near future.
About customs:
1. To ensure that you receive your order without or lower import duties, we will declare it as a “gift” with a lower cost that does not reflect the total price you paid or the market value of the product and cannot be applied to countries with various tariff rules.
2. Or you can leave a message to tell us how much we should make a customs declaration. We are happy to follow your instructions.
3. Any import charges or fees are the buyer’s responsibility.
4. Suppliers are not responsible for delays caused by the customs department in your country.
5. Buyers from other countries may face additional costs and delays. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting a refund or leaving negatives.
After-sales service:
We will check the quality of the goods before shipping. If there are any unexpected problems, we hope to solve the problems with the buyer through the following friendly ways:
1. If this is a quality problem, the buyer may submit a dispute within 15 days after receiving the goods, the buyer must provide photos or video and other evidence to the seller for identification .
2. damaged by man, buyers are fully responsible.
3. Product quality processing program:
1) The buyer will return the goods to us and is responsible for the costs of returning the delivery; after we receive the goods, we will ship the new product to the buyer and pay the shipping cost again.
2) If the product (the total price, including shipping, is less than $ 10) has quality problems, we will ship the new product to the buyer in the next order; if the buyer does not plan to make a new order in the near future, the buyer may pay the cost of delivery again and ask him to resend the new product.
Reviews:
1. We depend on the satisfaction of our customers to succeed. Therefore, feedback is very important to us.
2. If you are satisfied with our goods, please leave us positive feedback. We will leave you positive feedback later.
3. Contact us before leaving any negative or neutral feedback. We will deal with you to solve any problems as soon as possible.
We work 6 days a week at 9: 00-18: 30 from Monday to Saturday Beijing time
