1. We will ship the package within 1-3 days after payment.
And the following forms of payment are accepted by Megaboxy: credit card, TT, Western Union and Qiwi wallet.
2. Shipping Free shipping via China Post Air Mail, if the package is more than 2 kg, the package is more than 90 cm, we will use EMS, etc., or send with two packages or more packages by air mail.
3. instruction: the weight and size we marked the parcel are not the actual weight and size of the goods, if you need to know the actual weight and size, you just need to contact us.
4. Delivery time:
1) Transportation in developed countries is about 7-45 days.
2) remote countries, about 2-8 weeks.
5. If the buyer wants to use a faster shipping method, like EMS, DHL, etc., please contact us about improving delivery.
6. Instruction: Delivery time depends on the time of customs clearance of the buyer or force majeure. If the buyer does not receive the goods for a long time, we hope that the buyer can contact the customs or the post office to receive the goods in the near future.
1. To ensure that you receive your order without or lower import duties, we will declare it as a “gift” with a lower cost that does not reflect the total price you paid or the market value of the product and cannot be applied to countries with various tariff rules.
2. Or you can leave a message to tell us how much we should make a customs declaration. We are happy to follow your instructions.
3. Any import charges or fees are the buyer’s responsibility.
4. Suppliers are not responsible for delays caused by the customs department in your country.
5. Buyers from other countries may face additional costs and delays. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting a refund or leaving negatives.
We will check the quality of the goods before shipping. If there are any unexpected problems, we hope to solve the problems with the buyer through the following friendly ways:
1. If this is a quality problem, the buyer may submit a dispute within 15 days after receiving the goods, the buyer must provide photos or video and other evidence to the seller for identification .
2. damaged by man, buyers are fully responsible.
3. Product quality processing program:
1) The buyer will return the goods to us and is responsible for the costs of returning the delivery; after we receive the goods, we will ship the new product to the buyer and pay the shipping cost again.
2) If the product (the total price, including shipping, is less than $ 10) has quality problems, we will ship the new product to the buyer in the next order; if the buyer does not plan to make a new order in the near future, the buyer may pay the cost of delivery again and ask him to resend the new product.
1. We depend on the satisfaction of our customers to succeed. Therefore, feedback is very important to us.
2. If you are satisfied with our goods, please leave us positive feedback. We will leave you positive feedback later.
3. Contact us before leaving any negative or neutral feedback. We will deal with you to solve any problems as soon as possible.
We work 6 days a week at 9: 00-18: 30 from Monday to Saturday Beijing time
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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