SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Comfortable and cool feeling, perfect for summer.
I'm very satisfied
An excellent comfortable product, i am 80kg ordered XXL i think for 80 kg XXXL would be a great fit, otherwise the garments quality is out class. Will be ordering again, it took only 14-15 days for delivery which is excellent, good store
Excellent shopping with you is the second time I have made purchase with you and this second time the delivery was faster excellent for you
Good product fits the described, good value for price, to consider the size the XL fits one M Chilean, 2 sizes difference
A good corpse for a skin day, a little. Dikhayut and shvidko dry, good for Lit. Rozmir pidishov chitko. Glory Ukrainy
Goods 3A 4A
feels very comfortable. took the size according to the store's size chart, and it fits, although might need to get used to it a little if you wore tighter briefs before. the 'package-pouch' part is quite spacious, so if you arent supersized in that section, things might get jumbled up if your jeans are tight around there - might worth to try a size smaller if you need (as you should, to avoid varicocele) decent support there.
The actual product and the pictures don't make much difference. It is usually a size 100 to 105. This product is good for wearing. Just a leg-side band? The part is a little bit. The overall quality is also OK.
Great product. quality is excellent. delivery is faster than declared. second time ordered. Resmer plus one. sincerely advise.
Thank you for the fast shipping. You packaged it meticulously ^^* I am very satisfied and thank you. prosper your business^^*
Rozmir vidpovidai rozmyrny sittsi, legenki good
The pouch would work well if they stayed up, but they move down on their own after a while and then my balls touch my legs. The fabric is really nice! Soft and they should degrade slowly. The right size for me around the waist and thighs. I’m 33 inch waist.
The fabric is very nice and extremely comfortable.
the product is very very okay and supper quality.
The fabric is light, pleasant to the body. Delivery about a month.
Everything is OK, I am very satisfied. The product description is very accurate. Communication with the store is great. The transport time is very fast. I recommend the seller to buy!