We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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the nl shipping is worst so hope to store change it to singapore or we gonna to change the store. its up to you dear seller
Great phone, the sound is very good, I'm using it for almost a week (1H a day) and I didn't need to charge it once and it's still 100%. It took a long time in delivery but this is due to the Post Office.
Delivered fast. The package was in good condition. Earphone is perfect. Thank you very much!
Headphones received. Perfectly matching description Excellent sound. I haven't tried the calls yet. Thanks to the store I recommend it.
Arrived on schedule, the product came perfect, without even an apparent defect
Everything very well, good quality, the excellent touch, beautiful color, the only bad thing is the delivery time said 15 days it takes month and a half, the supplier does not answer and the Mail they give you does not exist, from there on out I liked the headphones small and the micro excellent
Very good quality, characteristic of the brand Lenovo! Small and efficient, great quality sound!
I really liked the phone, very nice to be used, it doesn't bother and it has a nice sound to hear, the battery lasts until quite, with time it seems that you are not even wearing it so comfortable.
Product arrived well packed and I am very happy with this phone .. Super recommend.
They are small and super cute, it took them just 15 days to get to Mexico, they come packaged and everything very well thank you very much, its sound quality is good
Recommend! You can hear the music well with them and the connection is fast. The only problem is that the microphone is not good, so you can't talk on the phone or record messages. Apart from that, I highly recommend this is the second time I order such headphones
good product and received before estimated time ..love it .highly recommend the store.
Very nice, light, the color is beautiful. Are very small. They hear very well. It was late to arrive but it was a messaging problem.
Box came a little damaged, but the product intact, sound quality and insulation better than I expected, cost-effective
All right. These headphones are very good had already bought before. Congratulations au store came well packed
Arrived 5 days before the deadline, sealed and well packed and protected
Excellent. Audio quality very good. The product arrived fast and is very beautiful. The headset fits very well in ear. Super comfortable. Best Bluetooth already bought. Excellent cost-benefit.
Perfect, it's the third parties I buy from this brand and another one coming on the way
Very good aqualidade original, very well being. Back to buy again. Thanks to the store.
Very fast delivery product well packaged and intact, exactly in accordance with the description, I highly recommend the store and product