SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered on april 19, received on april 30. Packing norms, postage could not trample, although tried, there are traces. The bar is a whole, two, put on the netbook samsung n110. It seems to plow, the performance did not measure, soon the replacement of hdd on ssd, there already and let's see what happens.
Sooo fast delivery to moscow. 25.04 paid, 30.04 took. Omagad 5 days, carl! Track tracked normally. Inserted in the computer, everything works as it should. The order is satisfied. I recommend!
Ram received quickly, it was packed well each in a separate box and everything was packed in soft material, everything got in good condition already put the laptop all works well and is recognized. Thanks to the store for the promptness and goods. This product and seller recommend
On the windows xp put two dies of 2 gb, proga choked. One piece breathes. I think i will transfer to windows 7 soon. And then the purchase is meaningless. On the road 20 days to st. petersburg
Sooo fast delivery, in the laptop asus k50in decided, works! Thank you!
I ordered this memory for a laptop lenovo ideapad 300-15ibr. Stood on the laptop memory kingston 4 gb with a frequency of 1333 mhz. Ordered 06.02.2019 (during the chinese new year), and already 14.02.2019 the order was processed. Memory came quite quickly-05.03.2019 (in armenia). After unpacking inserted, immediately started.
The frames came quickly well packed everything works very satisfied thanks to the store
Tanks!
The parcel went a month to novosibirsk, i think it would have come sooner if i did not order until the new year. Checked, works. I recommend the store, five stars!
yet to fix it, will giv a feedback latter, recommend store