SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks cool, packed Super, haven't tried it yet, but I'm sure it won't disappoint. let's see how long the battery lasts.
Very terrible product violin speed of arrival of the product violin garden product description and God I advise anyone who takes the opportunity to buy the product and a discount pleases you and thank you for the product
Came with a slight delay. Well packed, whole box! Everything works. Did not communicate with the store.
In Minsk received a little less than a month after sending. Very fast for the device with battery. The track was tracked only by Belarus. As described. Cuts well. Seller and recommended product. Thank you.
This shaver is great, I am very happy with it, with just one pass removes all hair in a correct way, does not pull and does not irritate the skin. It works like silk on the most sensitive parts of the body, go leaves your eggs like a peach!And for sensitive parts of women it also works perfectly, without pull, no pain, no irritation, I strongly recommend this store and his store as they are very good products and superior quality, in value for the best machine I could buy. Thanks to the seller and a warm greeting from Spain.
Came charged, quiet but compared to the machines. "Wool" removes well, I advise
Islam was in good condition and after use is very excellent
The product is equal to the description of the publication. He arrived in a quick time and works properly. I recommend with five stars the store and the store.
Fast delivery to the point of issue in St. Petersburg. Everything corresponds to the description, it cuts perfectly. I'm happy with the purchase!
All as described, very beautiful and well finished grade materials, already used to shave so open and took the package, and also was fast ± 10 days.
Surprised with the product quality, trimmed fine hair, does not harm the skin, easy handling, beautiful and very good value. Recommend!!! Arrived well packed, undamaged and with all the items. Back for further information about battery.
The goods are described exactly. In reality, the machine is better than in the picture. It's good, but not zero. There is a small jamb, one guide is broken. This does not affect the work and quality of shaving, but still not pleasant.
The goods are excellent! All as in the description. Thank you! Very well packed. Checked-works well. Fast shipping. Recommend!
Came well packed, there are no dents or scratches on the box! The Trimmer was charged already checked, the shave is excellent!
Very good. Excellent. Battery lasts. Trim the hair very low. Good cutting. I am very satisfied. Fast delivery, 20 days.
It came 32 days before Berdsk. I shave my head and beard, I use a month has not once charged-while enough charge with which came. In the water did not dip yet, although the temptation is)) but decided not to experience fate until)
I advise everyone to buy, the quality of manufacture at the height, the plastic does not smell, the gloss, complete with 4 nozzles-1mm, 2mm, 4mm, 6, 6 without problems copes with hard bristles!
Was bought for 6000 KZT and delivered in 2 weeks at Shymkent. Packed well, all in working conditions. I tried it in the area of the navel and pubic a little, it logs well, does not scratch the skin. For such a price-a very good device. Only here is made of plastic, on which there are a lot of stains, but it is, trifles.
Shaver from both sides wonderful arrived quickly recommend the store Thank you
Great quality product and works very well. Arrived super fast here in Brazil. Others recommend buying.