SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great purchase! Fully corresponds to the description, high-quality smooth plastic, smooth and contiguous without gaps. Convenient control, when pumping the noise is not strong, which surprised. Voice alert i turned off, in russian the young lady does not understand, and in english i do not need. I liked the backlight of the display, the color changes depending on the result of the measurement: if the norm, then green. A little deviation from the norm is yellow. If critical deviation, then red. I recommend to buy. I took it on sale with coupons, the tonometer cost 897 rubles.
Doing accurate measurement. Easy to operate. Reliable store. I recommend it.
The device is excellent! Thank you store! It is slightly smaller than the majority presented on the market in russia! Milking data and time settings-you need to insert batteries, but i do not need it!
The goods came very quickly. everything works and corresponds to the description.
Excellent, not expensive, like accurate. Delivered by courier
Ok.
Delivery iml from russia to lo in 3 days, the device is working, measures accurately, all working, i recommend and the store
Delivery super fast!! the device is very good! all at the height thank you very much to the store!
The tonometer is super, like its delivery. 5 + + + + + + + + + + + + + + + + + + + + + + + + + + +
Works well and extremely fast delivery, thank you!
Everything is fine, i order not for the first time.
Pumped up to 190-210 max depending on how sleeve zacisniesz for batteries and the power supply 2 amp doesn't work error. As for super quiet. Nearly this can't hear. Measures well. Three measurement same.
Excellent dvr, my husband really like it, everything works, in Russian language, fast delivery. Recommend!!!
all is well
Everything works a box crumpled and so everything is fine
Received the parcel in 4 days from payment. Everything works fine, testimony like true
Product available but Ryu's Mr
It works perfectly.
Mega fast delivery, SPB a couple of days in the hands of a courier, everything works fine
Delivery to Moscow by mail IML 3 days, courier to door. Totally working. Compared with microlife (Switzerland), shows the same. Powered by adapter and batteries. I bought with an English speaker (instruction for Russian) as with a Russian speaker The Shipment From Russia ended. Turned off the speaker in the settings (by changing the color and so everything is clear), ibid. set the date, time. I'm happy with the purchase.
Shipping is just super! Ordered 24.04 from the Russian Federation, delivered 29.04. IML company, which I express great gratitude for the integrity and safety of the goods, as well as for the lightning speed of delivery!!! By Product: works both from the network and from 4 AAA batteries, speaks in Russian, the screen is large, easy to read, the backlight of different colors depending on the readings. In general, the product is satisfied, and the delivery was just surprised and very pleased! So keep, IML team.
The order came quite quickly, the box was notorious, but the tonometer itself did not hurt, everything works, thank the store. There is also an instruction in Russian language, everything is simple and clear. Prescribed for grandmother, who has poor vision, now thanks to the voice of the measurement results, she will be able to measure herself pressure without help.
Thank you, I got everything in full and delivered the courier.
Ordered (with cuff 22-48 cm. And Russian voicemail) from the warehouse in Moscow 14.03.2020 by IML post for 1495 rubles, sent 16.03.2020, received by courier to the House 20.03.2020 - 4 days delivery to the Belgorod region!!!!! The box came a little honest (see. Photo) but it is not critical. The assembly is very high quality, good quality bag under the machine itself. The only drawback is the viewing angle is good when looking at the display from the bottom at a sharp angle. The testimony is reliable. Differences from Mercury tonometer by-+ 2%. The purchase is very pleased, especially since due to the growth of the $ rate-the price is already about 1700 rubles. In the future I will write down about the operation of this device ..... Seller-receipt!!! I advise everyone!!!