SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The handbag is pretty. Only the sequins on the hands remain, though, a little.
A good handbag for the evening, I advise
Tres Jolie pochette
Compliant product. Otherwise color side is what I wanted a black evening bag a little bling but too much. The finish is good, it is almost better than a bag that I bought in a brand store a little of the same style.
slighty lighter than the pic. but beautiful
so beautiful and lovely
The parcel waited 1,5 months, simpotichnaya)). For a budget option is very decent. There are nuances, but this is a trifle, there are sequins on the hands)). This happens to every thing where there are shiny accessories)) The handbag itself is not designed to carry long things, the phone 15 cm fits, but the handbag slightly hurts. A bag for going out, so things that need to live there should be small. Handbag on a magnet. Stated color champagne, but if you do not bother and do not remember this color, and for the simple to say, a handbag of gold color. Convenient color, which is suitable for everything-both under light and dark, and colored. With the store talked, answered quickly. The track was not visible to me, he coordinated me. Prosperity to him.
I'm delighted!
Excellent!
Very nice same as the photo
Пришел быстро, около 3-х недель до Киева. Материал плотный картон? Блестки немного сыпятся, оставаясь на руках, но это совсем не критично. Помещается смартфон,ключи и деньги. Внутри цепочка что бы носить на плече. Клатч хороший, на выход можно и нужно брать.
Article conforme à la description et envoie rapide.
Muito rapido no envio.A mala tem uma cor muito bonita a alça é bem bonita e o artigo é de boa qualidade.A mala corresponde na totalidade à descrição. adorei
nice thanks
Very beautiful handbag
The clutch is amazing, as in the photo, connects the phone, keys and cosmetics. Came well packed.
OK
Very beautiful, the size is ideal for make-up and mobile. I'm very satisfied, the shipment was fast.