SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice and beautiful. Order arrived on time
Came well packed, fast enough.
Cool glasses thank you very much!!!)))
I really like this product the quality of which I really liked and I really lub it Liu thanks to the store... And he came in one month!!!!!!!!!!!!))))))
I received it before the date, excellent service, good quality. I'm from Peru.
they're very nice and pretty plus they didn't have any scratches so that's great, their size is perfect and they arrived in time (around 3-4 weeks)
It was a month, it came in perfect condition. A little strained packing, it was not as dense as I expected. I thought that something broke. But no. Not one difect. The size went. There's nothing to say. I liked everything, sat perfectly. For such a ridiculous price is not a product, but a bomb. Do not be afraid to order) I'm fully delighted)
Блин, просто супер) спасибо продавцу очень классно, очки хорошо сидят на носу, не скользит и не зашатаются!!
Заказ до ХМАО-Югры дошел за месяц. Дочке понравились. Спасибо.
Meravigliosi. Arrivati in pochissimo tempo ed in anticipo.
Классные, но не идеальные) У меня девушка на лице ровнее сидит.
упаковано в пупырку, странно но доехало, без деформаций.
Exactement comme sur l'image, plutôt jaune moutarde, encore mieux ❤️ je vais sûrement en racheter de couleurs différentes...c'est arrivé en 2 semaines
Buen empaque, excelente descripción. vienen un poquito torcidas.
заказ шел чуть меньше месяца в Краснодарский край очки пришли в хорошем состоянии, не мятые стеклышки из пластика, на вид такие же как на фото а вообще за 100 руб очень достойные спасибо!)
El producto es igual a la descripción e imagen, llego bastante rápido (2-3 se,amas a España). La manera en la que venía envuelto deja un poco que desear por que el producto es frágil pero llego perfecto, estoy muy contenta y lo recomiendo!!,! Volveré a comprar seguro !!
Everything is neatly packed, without defects, very steep, I'm all happy. I did not expect such good quality and that they will be mirror. 11/10 take it!
За такую цену,такие крутые очки!!!! Ещё и пришли за 2 недели!!!! В общем рекомендую.
The glasses correspond to the description. Quality is good. Thanks store
Light. Rather not glasses, but an accessory. Not tracked. It's been 2 months overall good
Shipping took about two weeks love the glasses. They fit really good I have a big head so I was impressed lol. Thanks!