SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good product, you can attach on a clip, or a magnet, or put on a leg, on any horizontal surface.
I'm not taking it for the first time. Good timer, quality is satisfied. Shipping fast.
Everything's fine and in less than a month.
50 days to Izhevsk. The path was not tracked. Works second week. Kind of OK. The buttons are very tight. It's loud. Came without a battery. The first worked for a year until he stopped responding to the buttons. Let's see how much this will work.
Bien!
The product corresponds to the description. The only bad thing is that there are no batteries in the kit
nice,.did not try yet since.indint have battery
Fast shipping.Good price. I recommend this store.
Great Timer!!! It is attached to a magnet/clothespin/stand. Loud is very, very good. Stylish design. The battery in the kit does not go and does not say what. Tip: 1 battery LR44 or G13.
I order not the first time, though u d Steering suppliers, looked at discounts. Everything is wonderful, delivered during. The store is competent, I recommend
Parcel arrived in Kiev a bit more of the month, the reason for the long shipping, war. Timer come without batteries, but working and a. Thank you.
The battery is not included in the kit. The magnet on the fridge is holding. In the next room you can hear. Happy.
It's fine. Delivery is fast, the track number was tracked at all stages. Packing is good. The product performs its declared functions. Thank you to the store, 5 stars. I recommend to everyone!!! All perfectly. Delivery is fast, track number was tracked at all stages. The packaging is good. The product performs its declared functions. Thank you seller, 5 stars. Recomend for everybody!!!
Good, but fragile. It's better to fix it deliberately. Two already broke. Kids...
Delivered quickly, everything works, the quality is not bad, there are no batteries. it works constantly.
The magnet on the refrigerator keeps it as it is weak, I have another model attached more reliable, the numbers are fine, the sound is loud, it turned on immediately, it comes out without out There is a clothespin, because of it on the refrigerator hangs under the slope. For this I recommend.
A good loud timer, the batteries are not included.
Order received a National package. all perfectly. продавщу respect and thank you.
Came to the national team parcel, in an envelope with pupyrki, I can not check, there is no battery included. Buy, check, I'll add a review. Seller recommend.
Everything works, elementary use. It's good that at home the battery was small round)) There is a magnet, there is another mount, convenient)