SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Scales work fine. You can weigh in grams and milliliters. In the photo, the scale is in a protective film.
Very good scales!!!! Seller recommend! Delivered quickly!
спасибо большое продавцу товар пришел быстро . не большие размером весы но выглядят хорошо . советую даже в корону пришло быстро
супер! шло неделю. в целости и сохранности. рекомендую. всем здоровья.
коробочка приехала мятая внутри всё без повреждений была наклеена синяя защитная плёнка весы работают когда выставляешь массу тары, немного подтормаживают, но не критично
Продавца рекомендую, весы приехали за 3 недели в Марий Эл. Работают отлично, старые просто перестали нормально включатся. Сравнил измерения - совпадают. Вобщем отличные кухонные весы!
Весы начинают измерять от 2 грамм. Точность 1 грамм. Пришли упакованные в пакете, в воздушно-пузырьчатой пленке и в коробке. Есть инструкция на английском языке. Измеряет в g, oz, ml. Есть функция сброса веса тары. Отключаются не быстро, если стоит на них груз. Плтформа вся реагирует на вес. Спасибо продавцу и производителю!
До Омска доехали за неделю, упакованно хорошо, взвешивают неплохо, погрешность 2 грамма, за такую цену неплохие
Мои любимые чудесные китайцы! Вот молодцы, вот это сервис и отношение к клиенту!! Спасибо!! Весы отличные, то что мне нужно!! Всё как в описании: меряют до 10 кг, можно отнять тару, поменять единицы измерения, автовыключение и автопоиск нулевой точки, т.е. если сначала ставишь пустую тарелку на весы, а потом включаешь их - они покажут 0g, то есть определят, что ты поставил тару, и теперь можно насыпа́ть кашу, и понять сколько грамм ты собираешься съесть на завтрак. Пришли очень быстро - из Китая за 8 дней!! Есть нюанс, поскольку они небольшого размера - это их и плюс и минус: минус в том, что когда ставишь на них громоздкую посуду, которая по идее может загрузить их на все 10 кг - то циферблат становится не виден, его просто загораживает кастрюля своими габаритами, и в этом же плюс, поскольку размер их небольшой, то их можно легко пристроить на кухне, в самую маленькую полочку для хранения. Но для моих нужд мне больше чем достаточно, а вес они меряют точно.
Рекомендую!!!! Доставка быстрая, весы хорошие, показывают все чётко
The goods came very quickly, in 2 weeks, everything is packed well and corresponds to the description of the store I recommend and thank you very much.
Everything is Wonderful I recommend the store for all hundred percent
Scales good, 15 days delivery to central Russia, packing-package/box, everything works, there is a backlight, you can change the mode, depending on what you weigh, there are no chips, if there is no additional review, then still work. Batteries Put and in the way, the parcel sent the store quickly.
Посылка пришла невероятно быстро из Китая, заказал 11.07 пришла 18.07 получил на почте. Весами очень доволен и я и жена, всё как в описании. Коробка была немного памята, но весы в идеале. Спасибо продавцу. Рекомендую и товар и продавца!
Good quality scale!!! Corresponds to the description!!! Let's see how will work
Work, delivery in Moscow 5 days from the date of assignment of the track number.
Delivery 2 days, by courier to the house. The scales are excellent, the weight shows exactly. The description on the site is accurate, there are GR, ML and ML for measuring milk. I recommend to buy.
The scales are good. Took because of the external similarity with suddenly gone to the world other favorite scales supra, but these are even better, take up to 10 kg and turn off on the machine later than the previous ones. Satisfied with the purchase, the quality too.
I liked it especially for this amount of delivery home.
Everything came through quickly. Measures accurately. Well the size is small.