SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal glass, on Xiaomi none 8 pro became excellent, but in one place the glass lags a little, fingerprints remain very good.
It came quickly, this one did not yet put, put a matte all the hood, though the sensor began to work worse
Before the month of the month, flexible)) until it glued, took on the stock. Seller Thank you
On the phone the village is excellent. Even relieved on the rounded edge.
Everything is fine
Excellent film does not scratch glue easily
Got it. All is well. Haven't glued yet
It came as in the description, on the package is written another model, but in size it came to my phone. There are two napkins in the kit.
Excellent quality and compatibility! Fast delivery to Moscow. Thank you store!
All very well
Good store, very good quality. Thank you.
Hi there. The parcel came well packed. Looks like everything is good. i did not glue it on the phone yet. How to glue off. Thank you
Plastic no алеофобного cover and so like norms
Product intact and arrived before the store mentioned!
Got glass, ordered for M 9 T, came up perfectly, reached quickly for a new mail in 2 weeks
Film to the touch quality is good in shape of glass perfectly attached
It came quickly in the national parcel, let's see how it will be held, first glued chalk, like, but it was bought from another store, here gloss bought. It is easy to glue, the tip is excellent
Normal plastic only stroke black lines does not match the real size of the phone
23 days to get home since I placed the order. I haven't installed it on the mobile yet, but apparently it's according to the description.
A good film, dense, there are no problems with the sensitivity of the screen. Of course, I came with a small jamb, I first thought that it was a scratch, he managed to smooth it out when pasted.