SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product and economical, works very well and shipping to Mexico was in 15 days
Good product with fast shipping Thank you very much
The goods came very quickly, thanks to the store. But during transportation, the box was damaged.
It only needs to be tested, but the product came very well.
Got 22.07 wrote out 28.07 until I tested, then write an addition
Still not tested but seems well, although the box came a crumpled.
Great Product with Fastest delivery ever I received in just 7 days Highly recommend Seller.
Fits and works fine. See picture Decent good quality, no light plastic quality Little buttons also good.
The radio station is easily synchronized with the bluetooth of the phone and the device.
Well arrived, thanks to store
The truth surprised me how quickly I get to recommend the store
OK polecam
The transminer of the misfortune, the plate of the indemnity on the ale can on the Bulo and steal, came with a small scratch. Photo) all-in-one food will not be visible Bo Voon Bude in prikuváki. Chi pratsui did not digest. Came for 3 types.
Received the goods in time, satisfied with the purchase, corresponds to the description, it remains only to check how it works, then I will add a review, I advise the store to all, thank
It came earlier. Small. In the photo in the description, it looks more simpotichek than in real life. But he does. I did not immediately understand how it will connect, but I already figured it out. Recommend
Fast shipment to NL in 3 weeks. Excellent packaging. All functions operate very well (USB and SD tested with MP3 only). Excellent frequency accuracy and stability. For good FM-modulation (it is mono) the volume must be set at 30. This small FM-transmitter and this store are recommended.
Not yet, I will make an additional comment on operation
Are not present the LEDs around the article visible in the picture. Quality audio is satisfactory, even than that of FM radio, looks star using lead aux.
Thank you very much everything is fine, fast delivery, I recommend the store.
Truth q Yes recommend this store, my product arrived fast, am trying and if meets specified x seller very grateful truth with purchase