SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I haven't checked it yet, everything came quickly...
It's ok. not much charge from it. but it's ok in a pinch
9/10 am very pleased with the product. I like it
The item is simple Super received
In the open state it seems that there is not enough beads. But this is a necessary stock for the bracelet to close normally. A little bulky beads (pure taste). Charges normally, transfers info. A little wide USB connector.
The charger works fantastic and is really comfortable to wear :D
Priishov schvidko. I'm fine. Dietini-like
arriver vite
Product is of excellent quality , pleasant communication, fast shipment. very satisfied with the service, I recommend this shop
Accurate but not long enough.
Yaxshi 3tada 1TA 1 tasbex 2 zaryadka 3 kozmunchoq QOL uchun
Satisfied with the product! Delivery is very fast, 2 weeks to Belarus.
I arrive, thanks to the store,
Original and useful
I loved it.
Excellent product. It came well.
Chic bracelets.To Android is suitable. The charge is coming. Thank you.
It’s good really handy
perfect
Very quick delivery.
The bracelet is a little too big but it will come down on the hand a little not convenient to wear but charges cool
Very nice.I like it so much.Fast delivery.Very convenient to use.Looking good.I’m happy and recommend.Thank you so much
Corresponds to the description. As on photo
Works. Thank you, it's okay.
looks like a bracelet and it's waterproof
Very practical and pretty
Kruti cord for charging Recommend)
Very accurate
Cool looks) everything works
Very quick delivery
Exactly as I expected. Thanks to the store
Very good but not good for iPhone
Normal charging cord in decorative performance.
Birn
Just like the picture, it arrived before time
Satisfied
very beautiful exactly as described
effective product. just as displayed
Bracelet with USB, very good. everything works. I wear from the first day, as I received. a good store. I recommend. everything is clear. delivery, packing, quality.
i think for men not for women.
An innovative product, I love it so I won't lose my charger, thank you store.
It looks great.