SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the headphones, took less than $2 through joint purchases. They sit comfortably in the ears, do not fall out, do not need to be stuck deeply, I really like it. The sound is certainly not like professional ones, but listening to music, watching videos are great. The microphone is rather weak, but not critical. The charge lasted almost 6 hours. I was glad that the charging from the Type C cable (there is a small cord included, did not use, was not necessary). The timer on the box shows the percentage of charge, it is very convenient. the box and the headphones themselves are made very well. For the price it's easy, The best budget headphones, I can definitely recommend.
A bit big and from and to separate yourself from
Hear Good arrived fast after week for about Bomb recommend very
Super headphones, bought for 1o. e)) Thank you very much store.
Delivery to the Kharkiv region 32 days from the date of the order.
27 days to Khmelnytsky. Vychaina packaging-zip package. Charging type C, display and plastic itself is just a monster. The earphones are etched to sit at the vukh-not to vipayyut (Yak Mali), the music is rumored in them by the hassle itself, for the dizviniki it is good-vidlunnya NMA, ale spidbeznik Chuti tikhovato. Can pratsyuvati yak in Pari, so one at a time. In the budget segment-definitely one by one reduction. The next store for the goods, logistics for the delivery (and delivered by the Ukrainian service), for you for the sake. Recommend before purchase
The quality is good. The sound is pleasant, with various manipulations it says something in Chinese. There are a few scratches. I have small ears-sit comfortably and do not fall out
Beautiful product, great quality and has a good distance, indicate when carrying.
Cheap headset. The sound quality is bearable. Not for the environment with loud noise. The right headphone came completely discharged so initially thought it is dead. Fast packaging and delivery. Many thanks to the store and Ukrainian defenders for the opportunity to test this item.
Good day passing to thank the team was very pleased by delivery the product enjoyed. A little late but otherwise very satisfied with the product