SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery. Tried with 2 AA bateries and all OK
Small but powerful works fine
Very small, but so good. The sound is clear, oooochen catches well, the stations on each millimeter, the scale is full. The sound does not hissing at all, does not crack, a wonderful receiver. Came today from 09 December 2021 ordered. Came to the Mail, there is certainly an eternal queue in Moscow, because it's a minus, and the store is beautiful, everything is fine. Batteries included. I liked everything very much, thank you to the seller. Tatiana.
Conform to the description and received quickly
Awesome the radio seems so tiny that it's not gonna work but the truth is it's a punch takes super fast the chains in addition to running super well the volume is high and totally according to the it took a bit to come but very happy.
Sound stro ng and clear, reaches all available signals easily, Although small, the radio is not light weight. very well packadged , deliver in christmass period took 3 to 4 weeks. Thank you very much.
A bit smaller then i thought. But works fine ...
es el segundo que compro y la relación calidad/precio es muy buena, se oye muy bien y muy fácil de usar, gracias
Great product the sound is very correct for such a small device. Thank you I am satisfied with my purchase
Very small and works very well
funciona muy bien, buena recepción, y suena bien
it arrived quickly only took 2 weeks. The radio is mini which size is 9.5cm x 5.5cm. It works good.
Small, comfortable and sounds great
Super Radio, retail and awesome :)
Super!
Лоставка до минска 17 дней, брал маленькому ребенку на новый год длЯ подарка, проверил поставил 2 батарейки все работает играет хорошо, за такие деньги хороший радиоприемник, можно брать рекомендую пролавца!
Very small but it works very well.
thanks
Well, they're smaller than I thought, but they perform their function.