SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To the plaster does not attach, splashed paint under the seat now will not tear off. Works on the basis of a vacuum, there is no thread on top, you insert it in an elastic band, with a thick neck is likely not to fit, although it may not be be be The brush should be rigid, soft can be pressed to the middle, slightly dripped, and then the brush bends. Electric also can be gently pressed, you need to look where it drips.
Thank you, everything is cool. It came in the day of the week before the deadline. Seller recommend
Fast shipment and fast free shipping, brought home. The device itself is mechanical, when pressing on the lever spits paste :) at the top of the silicone insert, so it will fit any diameter of the tube
It serves what it puts in the description is perfect so you don't have to be taking the toothpaste all the time with your dirty hands and making your life more comfortable. I recommend it but shipping takes me 2 months. 8/10
Nice toy. Looks beautiful, the plastic is strong. But there is one thing: if you need to dosage for the electro-toothbrush, then do not press the lever very deeply, otherwise the toothpaste will be spelled out by the brush. Thank you. I will take more
I loved it, very practical and useful, it is as seen in picture, fast shipping and well packed.
The parcel came in 2 weeks in Saransk. It's whole. The instruction on the box is clear. Colgate toothpaste Colgate, seems 150 ml. I put it in easily. A couple of times I pressed and sent out the desired amount of paste.
Externally, there are no claims to the product, all according to the description, came without damage. Flaw is the lack of instruction for Russian or at least in English. The last photo shows the valve, according to the instructions with it you need to do something, but here's the puzzle. I don't want to have to hang out.
It's bigger than I expected, but it works fine and it's nice
Nice thing. At first I did not understand how it works, just inserted toothpaste, and not extrude. It turns out (I looked at the roller on YouTube) the paste needs to be screwed and pressed slightly on the tube. And voila! Everything works. Recommend.
Very cool thing. This is the second one that this store ordered. First took for the child, and this bought already for myself. Everything is whole, comes in a branded box, packed in a pupyrku. I'm happy and recommend.
Ordered December 14 came on January 3!!! Everything works. I Matise the child to cleaning the teeth) it seems to help
Cool thing. Recommend
Great thing. Very comfortable. You can put a paste without thread, but for this you need to put it and immediately press a couple of times on the valve, so that it sits down and here it is a miracle.
Very comfortable thing. The child likes it. You need to order yourself.
It works very well. Shipping delayed by AliExpress when combining shipping s.
I have to try it, but it looks like it's very nice. Thanks
The goods came quickly, well packed, happy with the purchase, everything works fine!!
Goods are quality. It is attached to double-sided Scotch. You can use a tube with toothpaste without thread.