SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good thing. Alive, of course, loses, but the level of realism 95%. The suction cup is strong-clings to almost all surfaces, in the process does not break. Panties are equipped with different rings for different diameter dildo. Shipping super fast. Really comes in a terrible box-no one will know what's inside.
Everything came in good condition. Thank you to the store, answered all questions. The item is packed well in a box.
In Ukraine, the goods were taken by post after 11 days of order. Very fast shipping. The post did not have to embarrass everything in the box without the symbols that there. Size S is good, I most that. The only negative: everyone writes that he has no smell. I smell strange rubber-Bee (((I already wash soap. Still through them, this smell breaks through. The head is not very red, quite a realistic flesh color). And of course without lubrication will be tight. Reliefs of toys are very felt)
Very realistic. Super. Quality bomb))) i advise.
Item priyshov Duje shvidko! Yakichi just Super!!! According to the reviews, yak coping!!! I recommend
Many write that the head is too bright, red. I came perfectly painted, flesh-colored, very realistic.
The parcel was delivered to Odessa, very quickly. Another package did not come in such time. It feels like they have a warehouse in Ukraine. 9 days!!! The quality is excellent, there was no smell. I took the size S, slightly thin. In general, an excellent toy for this money.
Delivery to Ukraine mega-fast-13 days. Delivered a new mail. Looks awesome and the same to the touch. The store-5 *!
Delivery all the same took place, the store Many thanks :)
The store quickly sent my order, the parcel to Kiev was 10 days, came to a new post office, free of charge. As stated by the seller, in a box, inside which a gift bag and a toy. The product itself is excellent for such money, does not smell anything. I'm happy, I recommend the store!