SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very entertaining thing, everything works. On the photo, increasing the usual text and fabric
заказал 17.08 получил 3.09. Три недели до ХМАО хорошо.Прикольная штука. Посмотрел сушеный гриб и обалдел.Теперь нож точить можно даже визуально.СлупойПлхо видно.
Good quality. Thanks store. I put the picture of sand that I observed with it.
Посылка доставлена за 16 дней. Покупка за 513,57руб. Микроскоп доставлен в чехле. Инструкция на английском языке.
אחלה מוצר. הגיע ממש מהר. מה שרואים זה בול מה שמקבלים. אותי מאוד.
Пришло все в отличном виде, плюс есть чехол. пока не проверял, т. к. без батареек.
I already check and if it works, sorry for the dispute, the product arrived quickly
Good product and fast delivery. Good for kids to explore. Comes with a nice storage container.
This microscope eh cool but have to be used with the naked eye cell cuz there almost impossible personal. Indicate it to those PC or it will travel in a place away from .. Finally. It has a formidable but not as powerful as the digital zoom. The store took to send because a festival. Not like but had already paid. Not regret having purchased. You can see much in skin, amazing.
Esta genial, solo cuesta un poco ajustar el zoom , la perilla es un poco dura, el resto perfecto. El bolso muy lindo tambien.
Very quickly, came to Moscow! The fastest delivery which came with Ali packing clearly,
Very cool thing! I bought children, but the most interesting. Now on the street we consider all the lives, fabrics, leaves, flowers.
Good microscope! Shipping/shipping fast! Recommend!
verry good quality shipping took a while because of corona or postnl is verry slow.
Oh! So perfect! Recommend It strongly! Works great, my kid's happy) I highly recommend! Works fine, adjusts perfectly-the child of 7 years copes completely himself. There is a different belief. Not a scientific microscope, of course) but not a magnifier. Elegant with you to carry (comfortable cover). And on the phone, and just the eye works fine. Sent quickly, came also quickly, we were in the mail for 2 weeks almost.
Arrived ahead of schedule, very much in advance. I have it tested and works, for what you need to me is perfect. Works by inserting three type triple-which are not included, however all right.
Hello. The package has reached. Excellent packaging, carton box, puff meter, carton itself and case case on the lock is convenient. Silica gel. Therefore I highly recommend both the goods and the store. Clamp on very not thin phone. More affordable tiny batteries. Took it to sharpen the knives. Yes, I think the adjustment wheels are more convenient.
Shipping works, can be ordered safely. Microscope in the hard case. The clip is tight, it is on the eyepiece a dent, but it does not seem to affect the picture. In the photo with an increase-a napkin on which the microscope lies. 1-with minimum increase, 2-with maximum. Also in the photo the cutting edge of the kitchen knife Samura, sharpened with Chinese diamonds to 2000 grain. The backlight was not checked, there were no batteries.
It's a nice thing. The attachment will twist on the microscope, fixes tightly. She took pictures of her hair. There are two diodes, for backlight and UV, but the microscope works without them. Two tiny batteries are needed for lighting. The purchase fully meets the expectations.
Thank you for the fast delivery of 13 days and the microscope I have. The quality corresponds to the price. In the photo of the razor jilet, machete, and cloth.