SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very happy with the purchase. The best store I 've found on AliExpress, sent me pictures before sending it and excellent communication. I highly recommend it, super fast shipping and the drone goes great and the image looks great
This product is the best economically and visual thing to start you in the rc drone world. A good product, thanks
The toy works fine, the store is responsive, answered all my questions. I recommend this store.
I came without packing in foam, but the whole. Delivered in a month. Fly well, camera on 4. for your money top.
Salesman always available to resolve situations. It responds fast
The drone works great, but in the Rhyne of the camera 720r is heavily heated, the delivery tracked the weight of the road (paid), the camera 4 K, thanks to the store for the quick answers to questions, and the coupons always give. The camera matches its permission.
The goods received everything is OK! In quality, I can say, not bad! For children to play will come
All is OK got it, work fine, quality is good, store can't send it to me with 3 batteries - send it with bag and some accessories, thanks ;) all got perfectly, thank you. Seller could not send the kit with 3 timers to my country. We agreed that he will send me a bag and additional western accessories instead of them. The order is satisfied, take from this seller is possible :)
super satisfied! very good drone and very recommended! for 60 dollar it is the better one you can find on market! it works well with phone and also with its controller! I suggest kit with batteries for having more fun. very good store it is very disponible and they answer very fast! not to use with strong wind but for basic play and some good picture it defently worth it to buy! thank you seller ;)
Use this but product is if you are birds dont
Excellent very good quality
It’s my first drone. Works very well, can hover 20m without a problem, surly can more. Very light, small when disassembled, bigger when ready to fly. Has emergency stop button, take off/land button, can „flip flop”. Tested indoor and outdoor. Lastly I stopped him 10m over the earth, it stroke the earth and survived - no damages. I can recommend.
Well, look at the people camera there all drones 720 p here with such a resolution it shoots no more model 1280x720. There is no protection of the gears on the rotation of the propeller will have to close them yourself. And so the drone is normal responsive and with a remote control and with a mobile
Seller very responsible, made the shipment very fast and arrived in no time; the product is either well or protected and is exactly the one offered on the page. After testing it, i'll leave my grades.
Got told that they can't ship the separate battery... So Seller give me a few choices... I choose to upgrade from SG700 to SG900 with one built in battery with added price. everything works nicely Very satisfied with the product! The camera got normal amount of noises when used to shoot at place with less light... The one with the star plush is the sample of the camera pic at night, indoor since I can't try it outside right now... kinda fish eye but nice...
Krasnodar 25 days. The courier brought to the threshold. Description accurate. Quality is normal for this money. Took a full set with a cover. Packing is good. Everything came. The video shoots on the bodies. On wi-fi hd 0,9 mp. Management is good. No works with microsd card, because there is nowhere to connect. The store is sociable.
Excellent drone flies perfect and stabilizes well with cell phone
Ukraine. Dnieper. It came in 2 weeks. All as in the description, everything works. The only thing with the application did not quite understand, in the process i will add that to what.