SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All fast and in one parcel, thank you
Buying or not is the most important question when choosing this set. The extractor itself on different diameters is made in different ways. On some threads made deep on some as if stösan. My choice of this set is not successful. I would not buy this kit from this store again.
Hmm... ambiguous, to the touch incomprehensible, but, sent quickly, got the same, I'll try later, unfollow, for the speed of the store.
спасибо продавцу, товар соответствует описанию, доставка быстрая!!! всем доволен!!!5звёзд!
The store sent the parcel very quickly. I recommend the goods and the seller.
Perfect same as description arrived very quickly in Italy all ok, very lovely and warm. Seller recommended and reliable and serious Thanks a lot.
продавец выслал быстро товар соответствует описанию в работе ещё не пробовал как попробую дополню отзыв
Perfect set where you much fun with it can have. A fine product if you screws don't get loose. The delivery was within 10 days to Netherlands. A good and reliable store..
Really very good, I am delighted with my order corresponds to the announcement. Fast delivery in France well packaged. I strongly advise this shop store very serious. I recommend it.
Quenching and coating is not very, for raw metal will go, but for black and yellow screws there. Sits down and the drill is blunt immediately .... So-so... And the bolts are slightly swollen so does not drill at all... In appearance, the quality of edges and reverse threads is very careless ..
The parcel came quickly thanks to the store. The carving is certainly not ice. But it will.
As long as I did not show up like a swim, we will test, I'll tell you
It looks very good will be waiting to test them
Fast shipment. There were 15 days on the road. Until I yuzal, it looks like OK.
The product corresponds to the description. Fast shipping. Seller recommend! _________________________ The product matches the description. Fast delivery. I recommend the store!
Good quality, comfortable box! Quickly, according to the standards of Ukraine,
The box is all curve, but not critical and okay. The metal looks raw, there are various burrs and sinks on the working parts. I did not communicate with the store. The parcel came quickly.
It came quickly twists the screws well
It's come soon. I haven't tried how to pull screw.
Fast shipping! Thank you store! Hope good tool. When I apply, I will complement the review.