SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The column came in the specified time, three days. Turned on, checked everything works. Took in the kitchen for a TV, honestly the sound did not impress. When connected to the TV, the sound is quiet, through the Bluetooth is more loud. The equalizer works. There is hope that they will still play)) papers can connect to the TV through some kind of amplifier, I will think. And so the store and the store respect!
Product compatible with photo very quickly reached the Bydgoszczy all as far as running radio plays Bluetooth also oven no no we know how to connect LED TV
4 days delivery, to the door, Karl! Singing plays as it should. The sound is 8/10, but for this cost is the most it, I did not expect more. Kinchik watch the most. ZBS, I recommend!
Доставка 4 дня от заказа на сайте до двери (Барнаул)! Автоматически выбирает что к нему подключено блютус или аукс за доли секунды! Звук шикарный, на максимальной громкости чистый и не искажается, басс отыгрывает так же чисто и насыщенно (но надо понимать это не сабвуфер, басс слышно, но вибрации по комнате от него нет) рекомендую к покупке однозначно!
Ordered 30.03 and delivered 2.04. Packing only itself foamed polyethylene and on top of the bevel and that's it. If they dropped it on the way, the body was damaged. It cost no victims, the column came whole. By the sound I estimate on a strong 4, based on its dimensions and prices. If the case was not made of plastic, but from MDF, the sound would be more pleasant. Compared to 10 W speakers of the TV 50 ", The soundbar loses by power, and the width of the reproduced sounds of the soundbar wins. Took on sale at a discount for 1750r. Waiting for something more from such a baby is just stupid.
Пришло в целостности и сохранности, работает, играет отлично, звук хороший за свои деньги пришло за 3 дня.
Corresponds to the description, delivered quickly, about two weeks. Pairing with the phone happened quickly. I took it to the garage, after computer sound a little weaker, but not critical. Of the shortcomings, when more than 5 minutes I talk on the phone, the column turns off. The charger is not included.
Заказал 09.04 в Иркутск и получил 14.04. Заказывал с РФ. Одна из самых быстрых доставок. Приобрёл для TV. Работает отлично, звук нормальный. Пульт ДУ, провода в комплекте, для зарядного шнура нет "коробки". Можно радио слушать,флешку.
Reached quickly in 7 days .. The size is slightly less than expected, but it's normal! Charges .. I will test and later add a review! The store sent quickly, thank him!
Column class... sound bomb compared to Telecom. Thank you.
fast shipping product is very good and and an ok sound I tried both ways ok connecting , with cable and Bluetooth to the TV and both work equally as good the sound bar isn't as big as I thought , but still does the job . sound quality isn't the best but it's still very good , overall I would recommend the product and the store .
Ordered 3.04.21 received courier 9.04.21. cool thing. Sound is enough. I liked it very much. Everything is super.
It's not bad. For not a large room is enough. Bulls are not powerful and deep, but they can be heard. For 2 thousand to buy is recommended.
Cool soundbar. Something supernatural from him should not wait, but quite a worthy alternative to the regular sound of the TV, or just listen to music for relaxation. The clarity of the sound is slightly higher than the average. Plus is the possibility of battery life and options for choosing a sound source (you want to listen to the flash drive, and you want to connect via Bluetooth or aux). Of the minuses personally for me, would give an idiot voice alert about the inclusion of Bluetooth that yelled in the throat. Why not make some kind of quiet not rambling melody alert. Packed perfectly, came without damage and very quickly. Delivered IML.
Delivery 3 days by courier. I liked the column, the sound of a good bass is not enough, but for me it's very good. The remote is already with a battery, it is more accurate with the input of the micro USB need to be adjusted inside the entrance (mom) as you can break inside the contact group group......
всё в комплекте, дефектов нет, курьер доставил до квартиры, но ещё не проверял в рабочем состоянии
The colony came whole. Delivery of companies DPD, took away at the point of issue Ozon. Packed perfectly. The column was purchased to the TV in the kitchen. The sound quality is average, but better than the TV. It's worth your money. Cons: The inclusion of the column is accompanied by loud comments of the female voice, changing the mode of work also. To disable or reduce it is not possible. At night, you can talk when you stop electricity.
Everything works, the sound is enough, with the phone ends. Is OK.
Thank you very much to the store, quickly and delivery straight to home. They called in advance from the delivery and told me what number will be. I advise everyone this store. The sound is good clean. The instruction is not Russian, but without it everything is clear. Thanks again.
Bought on the bus under the windshield. Compact, good quality. For such small speakers, the sound is even pts. Good, loud, not phonite, there is an equalizer. When working from the phone through Bluetooth, when a call is received, the sound does not come to the column, but goes to the phone, which is very convenient. In the Moscow region came in 4 days from the Russian Federation. The packing is soft in several layers of glued foam.