SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megaboxy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megaboxy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is well, workers, very light, under the Fifa must be adjusted, as a whole happy with the purchase, thank you!
For this price is normal, nothing beyond the estate, but there is one but! If two joysticks then the buttons a B X Y and the rear interrupt each other, if simultaneously press on two joys for example button a then in the game only one of the characters will shoot, very interferes, how no one noticed!? Crosses work adequately. I will swap, swap for one joy button, took for Android set-top box. In general, it will go.
Ordered October 10, came on October 29. Everything works. Included was an adapter for the phone, you can on the phone and play with it and USB flash drive put everything works!
Joysticks came quickly for about two weeks. The packing is certainly not very good, but the main thing is that everything is whole and working. Everything works, the buttons respond well, the build quality is good.
Came quickly work perfectly!!! I'm in shock! For how long i do not know, but the manufacturer respect!!! I did not think that for such money, this is possible! Thank you!! Highly recommend!!!✌
Super fast store. Talk bone with him but he knows what to do. I recommend 5/5 This seller.
Work perfectly immediately displayed as Xbox 360 controller (the product came in perfect condition)
Came for 2 weeks to moscow. As in the picture. Adapter and adapter included. Everything works. There are some disadvantages. It is very light (for me it's a minus), you have to strongly press the movement button to make it work, otherwise everything is fine.
Delivery 18 days to krasnoyarsk. description corresponds. Packing is one layer of puffy plus package. The case is scratched. With the connection to the android had to mess (we clamp the home button until the second led light is lit).
Joysticks fire!!! Bluetooth transmitters installed in the computer and nothing needs to be adjusted!!! Turned on martuhu and immediately began to chop!!! Seller recommend!!! O. X. Y. E. N. N. Y. E
The product arrived moored no box but looks like no harm has no
Came quickly everything works very beautiful and high-quality joystick I recommend.
Not bad joysticks for their money.
Great joystick. For racing the most it! Take a second time.
I do not understand how the second connect blinks two diodes and everything I press hom blinks faster but does not connect I play mortal kombat x
Thank you, everything has come, all joysticks work Recommend store Excellent simple, work well
Joy got one sticker broken packing not what even without a gun just a bag disassembled pasted palasmask like working one star minus for packing
Excellent. Works in separate
Delivery to khabarovsk for about a month. Packed in bubble bags.
Very cool gamepad! It came 14 days before the perm region, the parcel was shed a little, but joy itself is in full order, comes with an adapter and usb controller, can be used on both pc and android, karoch pts good product-i recommend!!
Very good product, everything fits as description, works well on tv box and cell phone, i recommend the product
Everything is fine, the android works, under the windows is defined as the xbox360. It came for 2 weeks in krasnodar. the track is tracked. I advise you to buy
Fast access within 14 days and well wrapped came as in the description with two usb pieces found inside the battery box .... I am very satisfied thank you dear store I recommend buying.
Class, took for 276₽ 2 pcs on the coupon ali
All OK. Buttons respond well. Tested in RetroPie and cell, worked in two without problems. No flaws in communication.
It takes about 28 days to arrive To guadalajara jalisco mexico from purchase They work well I get to sslvo I just connect it to my tv box and it automatically detects it But on android phones i didn't know how
Came for 20 days in Tyumen, the body of the plastic slides, one jestik shabby.
Packed just a package as he arrived with our mail 0_o miracle some